Still no service offered, 40475

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  • Question
  • Updated 6 months ago
  • Answered
Ive called last month and just now. I still can't get service in my area. No land line service, no satellite service, nothing but cellular service.
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Kevin

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Posted 6 months ago

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Old Labs

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Pending a reply from a moderator, and as of right now it would appear sales are limited to the authorized dealer channel but the newer plans are showing as potentially available but things will like change over the next dew days, weeks...

  

https://www.exede.com/locate-a-dealer/?zip=40475
(Edited)
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Kevin

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Well I called that phone number on that page. Still nothing.
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Old Labs

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Wait for an offical response from an employee as noted.
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Jab

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VS-2 Beams Open

San Francisco and San Diego, CA;
Portland, OR;
Denver, CO;
San Antonio, and Austin, TX;
Tulsa, OK;
El Dorado, AR;
Magnolia, Jackson, and Tupelo, MS;
La Crosse, WI;
Lexington, KY, and Harrisonburg, VA
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Kevin

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And I need service about 25 miles south of Lexington Ky.
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Diana, Viasat Employee

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Hi Kevin,  Your zip code states we may have service in your area.  You need to contact a local dealer in your area.  There are several dealers in your area.   Please go to https://www.exede.com/locate-a-dealer/?zip=40475 and click "To learn more, please contact a local retailer. Please note: In this area, Viasat Internet is only available from your local Viasat Retailer." 
Or click it on this page.
(Edited)
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Kevin

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Thank you Diana. Ill check to see if that's why I havent been able to get service.
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Kevin

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Well after callimg local retailer and figured all this out, we will have install on Monday. Thanks to all who helped!
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Diana, Viasat Employee

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Kevin, Welcome Viasat!