I have called and called and messaged on here for help managing my data. I use the tool to monitor data (it's incredibly vague, so it's only somewhat helpful) All they can tell me is that I am using excessive data on certain days, they always tell me the same thing. over and over. I can clearly see on the daily usage that one day I must have used a whole lot of data between 12-5am but nowhere can anyone tell me what device might be the culprit and how much data was sucked up exactly. We manage to use all of our data in 7 days every month. this is after I have disconnected all of the devices from the internet, changed the router password, and only allow one device to connect with the new password. when I call they tell me that everything looks great on their side and I must need to pay 100 to have someone look at my setup. I start a conversation on here and pretty much get ignored. I finally reduced my package from 18g to 10 since I spend pretty much the entire month in liberty pass that I might as well try to save money since no one can actually help me figure out what is going on. I wish I could stream anything, but it always buffers, even during priority data. I do make sure I let everyone in my area know my experience with Exede. I cannot wait to be done with this contract.