Stats, how to get my connection stats? Viasat is no longer responding to Messenger contact. How or where to I go to find out my usage?

  • 1
  • Question
  • Updated 7 days ago
  • Answered
usage stats
Photo of El Wi

El Wi

  • 16 Posts
  • 7 Reply Likes

Posted 1 week ago

  • 1
Photo of Steve Frederick

Steve Frederick, Champion

  • 2737 Posts
  • 1717 Reply Likes
Since the messenger isn't working, you can find your usage on the account.viasat.com dashboard, or go to the App store on your phone and download the Viasat app.
Photo of Brad

Brad, Viasat Employee

  • 3046 Posts
  • 1069 Reply Likes
There might be a problem with EasyChat. I had someone on Facebook saying it didn't work. Unfortunately that team isn't here til Monday. In the meantime you can try the app or https://www.exede.com/contact-us/ to initiate a chat with an agent. 
Photo of sherryanne

sherryanne

  • 30 Posts
  • 20 Reply Likes
Just chatted with an agent and there does seem to be an issue with EasyChat. No time resolution yet, so we'll wait until Monday- thanks, Brad-
Photo of LordScrotum

LordScrotum

  • 1 Post
  • 0 Reply Likes
Account.viasat.com shows you your data usage very easily though...