Stats, how to get my connection stats? Viasat is no longer responding to Messenger contact. How or where to I go to find out my usage?

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  • Question
  • Updated 11 months ago
  • Answered
usage stats
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El Wi

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Posted 11 months ago

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Photo of Steve Frederick-VS1/Beam314

Steve Frederick-VS1/Beam314, Champion

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Since the messenger isn't working, you can find your usage on the dashboard, or go to the App store on your phone and download the Viasat app.
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Brad, Viasat Employee

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There might be a problem with EasyChat. I had someone on Facebook saying it didn't work. Unfortunately that team isn't here til Monday. In the meantime you can try the app or to initiate a chat with an agent. 
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Just chatted with an agent and there does seem to be an issue with EasyChat. No time resolution yet, so we'll wait until Monday- thanks, Brad-