StateFarm conection issue

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  • Updated 3 years ago
Up until today, ( about 45 days) I could not log onto, no matter what variation I used for  Today, I clicked on a on-line invoice from statefarm (same as a link from last week, which did not connect), and I got to the site.  So the issue is corrected, but I do not know more then that.  When I was working with tech support earlier, I needed the account password, which I did not have.  So I turned over to my brother the "stuff" that I had done with tech support and said he need to call them back within a few minutes ... he punted.  So tech support closed the original thread.   We did nothing on this end to correct the issue. I said in one of the postings to the original thread I would reply if I found out what was causing this.  I have replied here, but do not know why it is corrected.  Bye.  
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Paul Anderson

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Posted 4 years ago

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I have the same issue and think it may be my Linksys router. When I use an Ethernet cable directly to the cable modem it works, when I use the Verision hotspot connected to my PC it works but then going back to wireless the will not come up.  Very frustration as this is the only site affected.  I also cleared internet files. tried , Edge, Internet Explorer, Chrome.  Nothing worked.  Also tried another computer connected to the Wi-Fi and it to would not access Statefarm.  so I am thinking it is the Linksys router so will try a new router...  I happen to have a SurfBoard SBg6580 in my stuff so I'll give it a try, Of course, State Farm says it is my PC or Router, or ISP and Charter says it is Statefarm so I guess will just have to tether my phone to get to the site.  HAHA    If you solve this please post