StateFarm conection issue

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  • Updated 10 months ago
Up until today, ( about 45 days) I could not log onto StateFarm.com, no matter what variation I used for statefarm.com.  Today, I clicked on a on-line invoice from statefarm (same as a link from last week, which did not connect), and I got to the site.  So the issue is corrected, but I do not know more then that.  When I was working with tech support earlier, I needed the account password, which I did not have.  So I turned over to my brother the "stuff" that I had done with tech support and said he need to call them back within a few minutes ... he punted.  So tech support closed the original thread.   We did nothing on this end to correct the issue. I said in one of the postings to the original thread I would reply if I found out what was causing this.  I have replied here, but do not know why it is corrected.  Bye.  
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Paul Anderson

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Posted 2 years ago

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PATTY S

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I have the same issue and think it may be my Linksys router. When I use an Ethernet cable directly to the cable modem it works, when I use the Verision hotspot connected to my PC it works but then going back to wireless the Statefarm.com will not come up.  Very frustration as this is the only site affected.  I also cleared internet files. tried , Edge, Internet Explorer, Chrome.  Nothing worked.  Also tried another computer connected to the Wi-Fi and it to would not access Statefarm.  so I am thinking it is the Linksys router so will try a new router...  I happen to have a SurfBoard SBg6580 in my stuff so I'll give it a try, Of course, State Farm says it is my PC or Router, or ISP and Charter says it is Statefarm so I guess will just have to tether my phone to get to the site.  HAHA    If you solve this please post