Speeds continue to deteriorate

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  • Updated 4 months ago

Just wondering what others are seeing this evening.


Satuday, April 7at at 10:30pm.  Still way under priority data.

Download :: 292 kbps with Testmy.net

About 4 hours earlier I was a little under 500kbps.



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Posted 4 months ago

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Michael McDowell

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2.31 down 4.91 up  speedtest.net   northcentral  Indiana 11pm
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fmj77

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I've been running about 1 Mbps all day on Saturday. Very frustrating. I'm sure others on less crowded beams are loving this service.
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I think beams in Appalachia get hit the hardest. In other words, if you are in an area where Viasat has suspended selling new subs, your internet performance is hurting right now.
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Michael McDowell

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Sales are suspended here in northcentral Indiana, too.  But performance has improved a little in the last couple of days.
(Edited)
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fmj77

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Weekends especially have become complete and total garbage for me. I'm seriously wondering what is the point  paying over $110 a month for this crap.
(Edited)
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J&J

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It's the choice of words used by Viasat, as I have said before....

Viasat says speeds "up to" and that gives an expectation of continuity.

Viasat should have said "Can go as fast as" and that does not imply that's what it will be all the time, or even often.  This makes a customer wonder just how fast it can/will go without an expectation  of any particular speed.  The customer subconsciously determines probability and is less likely to be disappointed if speed is below the "as fast as." 

Neither phrase guarantees anything, just the expectation, and that is what gets customers ticked... they expect the "up to" speed all the time or least most of the time.
 

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Ronald Stricklin

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1mbps way under priority at about 1 am but I guess thats's upto 25 mbps. 
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fmj77

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Yep. Anything from 0 up to 25 Mbps is acceptable right?
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GabeU, Champion

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292Kbps at 10:30PM?  SMH.  I feel for ya.  
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Stephen Rice, Champion

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10:30 pm on a Saturday? I was too busy being out and partying to care about my internet speed.
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fmj77

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Some of us are out of the partying stage in our lives.
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Bradley

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Man those speeds are pretty bad. Mine came back into the reasonable zone, but I have seen the gradual deterioration here in the lovely NC mountains.

Maybe we can get some kind of explanation. Ground terminals being worked on or something.
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To be perfectly honest, I wasn't really partying last night but I did go see a ballet.  Them dudes and women sure know how to twirl around. 

I even busted out my funeral suit for the occasion.
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kingwc

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This morning I was at 18.8 and just now tested at 13.9 download on the Freedom 150 in central Ky.
(Edited)
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Brad, Viasat Employee

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How is it this morning? I know a few places are getting squeezed pretty hard on peak hours and we're working on the back end to get this fixed. Some areas have suspended new activations as a result which does help. as always you can always call us at 855-463-9333 while you experience this to make sure there's nothing going on equipment-wise
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Ronald Stricklin

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Define consistently bad.
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Lynne Brooks Kloempken

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9:30 pm Sunday cst, can't watch streaming video, again, due to "low bandwidth", what's the point of having a Roku?  I work midnight shift, when off I try to watch a movie at 2:00 or 3:00 am.  Been getting this for weeks.  Anyone have any experience with Hughesnet?  Had enough of Viasat.
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Consistently bad would be below 500kbps at every hour of the day, no matter when you ran the speed test.

Hughes might give you better speed, but they give you even less priority data.
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Mark here

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Here is a good example both less than 24 hrs apart and out of "priority"
Speed Test Result
Speed Test Result
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Ronald Stricklin

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It's coming to the point where it's a question of if more priority data matters.
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Brandon Fisher

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They also apparently have begun to throttle certain things from working at full speed as well. I have been downloading SWTOR for 4 days now but according to testmy speed test i'm getting 10mbps during non peak hour and i can use a vpn and the download will get way better speeds although not much better since my vpn sucks over sat internet. But the issue is apparent i am being throttled through certain services. And i am not over my 150 gigs at all i'm not even close to 50 gig usage. But i also have noticed they stopped offering unlimited data plans in my area and the only thing they offer is as high as liberty 50 now. I'm glad i chose Unlimited silver a long time ago especially before the priority data downgrade. Because if you go over your data usage where i am you might as well turn your pc off for the rest of the month. Hopefully at some point the crap gets better. And like i said months ago while everyone was saying "wait for viasat 2 its gonna get better" The crap was not going to get better. So see "I frigin told you so". And this is especially going out to the brown nosers on this blog.
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Lighting God

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Don't feel bad at 1 point i was down to 54Kps. Dial up would be faster then what I am getting overcharged for.
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Bradley

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Dialup rarely, if ever, ran that fast. The theoretical maximum was like 56. I remember more 24-34.
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12.4 for me. Crappy phone lines!
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Markgc, Champion

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I used to get 45k on dialup but I am close the SLIC cabinets....but never got DSL offered here.   In  fact dialup used to load web pages faster then the old WildBlue but WidBlue did better on big file downloads.
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Michael McDowell

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Probably due to the latency issue inherent to satellite internet.
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Took me two days to download the Blair Witch Project back when I was on dial-up. Mom wasn't happy about me using the phone that long.

If I remember correctly, the video was only a few hundred megabytes and the resolution was about 100p.

With Viasat, I can download an entire 720p movie in about 20 minutes. I'll never go back to dial-up.
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James Paramore

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7:30pm Sunday night here in South Georgia. I'm pulling 2.2. It will get slower later in the night, but I will probably be in bed reading a book. I think I'm on beam 349 or 350. It's been slow during prime time here for a while now. Mornings I will get 14-17. Afternoons 4-10. 
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2.2Mbps would be great for me during primetime.
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Stephen Rice, Champion

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johnny c

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All you have to do is be up at 0200 or so hours and have some priority data left :)

(Edited)
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micheal forse

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Don’t expect any relief from new vs2. Check the Viasat website under news. The have decided to open up service to all of Mexico. So much for us existing customers with network congestion.
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Considering Viasat-2 doesn't even have a footprint to cover all of Mexico, that might be a problem.
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Old Labs

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It's always been the plan...

https://www.viasat.com/news/viasat-helps-bridge-digital-divide-mexico-affordable-fast-satellite-enab...

According to that news release, been offering community wifi trials since 2016 in Northern Mexico on Viasat-1 (maybe Anik and Wildblue also) and expanding to nearly all of Mexico "soon".

In fact, one of the big reasons for opening the Viasat call center in Monterrey Mexico was anticipation of an increased need for bilingual support - click here

It's surprising what Duck Duck Go finds when others don't or won't ;)

Viasat-2 coverage of Mexico as well as most of Central America looks pretty complete here, which is all we've really got to go on:

(Edited)
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Thanks for the clarification. I didn't recall it covering that far south.

Just wish they got it right here before going global :)
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Old Labs

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Soon ;)
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Glad you are around to keep me straight!