Speed test Freedom

  • 1
  • Question
  • Updated 2 years ago
  • Answered
No where near 25 Mbps
Photo of Tim Spake

Tim Spake

  • 410 Posts
  • 211 Reply Likes

Posted 2 years ago

  • 1
Photo of Diana

Diana, Viasat Employee

  • 2243 Posts
  • 424 Reply Likes
Hi, Tim  Please send your account and contact information to exedelistens@viasat.com.  There are so many reasons that may be causing your slower speeds.  Let us take a look.
(Edited)
Photo of Tim Spake

Tim Spake

  • 410 Posts
  • 211 Reply Likes
What time of day was first test?
Photo of Deku (The #1 Hero Data Saver)

Deku (The #1 Hero Data Saver), Champion

  • 836 Posts
  • 462 Reply Likes
hi tim, just wanted to say that if its snowing into your area then it might be the snow onto the satilite that is blocking some of your speeds. just this morning i had to wipe the snow off my satilite inorder to get my speeds back and running. (also i might have to do it after the snow gets done snowing.) just thought id tell ya of what i had to do. :3
Photo of Jim16

Jim16

  • 2260 Posts
  • 1965 Reply Likes
Does anyone know what speed he is getting?
Photo of zanne

zanne

  • 209 Posts
  • 58 Reply Likes
I'm having similar speed issues. No weather problems. Rebooted router and modem and cleared cache. Still such lousy speeds that I can't load a 6 minute video on Youtube. I've been trying to load it for over 20 minutes but nothing is happening.
Download speed is 2.3Mbps.
Photo of Steve Frederick-VS1/Beam314

Steve Frederick-VS1/Beam314, Champion

  • 2801 Posts
  • 1768 Reply Likes
zanne,if you are getting 2.3 Mbps download speeds, then your problem downloading a YouTube video is most likely with the YouTube servers being heavily used, or that particular video is going viral.
Photo of Tim Spake

Tim Spake

  • 410 Posts
  • 211 Reply Likes
I was down again to the 5 area last night, no bad weather and not doing videos, just web browsing
Photo of Steve Frederick-VS1/Beam314

Steve Frederick-VS1/Beam314, Champion

  • 2801 Posts
  • 1768 Reply Likes
You have now entered the time that the network load is very heavy. Schools and colleges are out, more online shopping happening, and new devices coming online, demanding updates, so from now until early January you can expect periods of slower speeds, especially in the evening hours. It happens every year. Enjoy the holidays.
Photo of Tim Spake

Tim Spake

  • 410 Posts
  • 211 Reply Likes
Now is when? You are assuming times on my part that maybe you shouldnt
Is usage in entire country going to effect my speeds?
Photo of Christine Conrad

Christine Conrad, Champion

  • 263 Posts
  • 292 Reply Likes
Tim, usage in your beam is what will affect your speeds. However, since the holiday rush in internet traffic does spread across the  country, your beam is most likely affected as well. Just speaking from the experiences of users from past years.