Speed STILL slow

  • 2
  • Problem
  • Updated 3 years ago
  • Acknowledged
account just rolled over, Exede still slow down my speed. No outage, have not exceeded monthly allowance. Just need to cut my losses and disconnect.
Photo of Lewis M Holston

Lewis M Holston

  • 5 Posts
  • 0 Reply Likes
  • frustrated

Posted 3 years ago

  • 2
Photo of Exede Lindsey

Exede Lindsey

  • 1827 Posts
  • 163 Reply Likes
Hello Lewis, the last thing we want is to lose a valued customer. Please allow me the opportunity to research why you’re experiencing slow speeds. Please send your account and contact info to exedelistens@viasat.com. Thank you 
Photo of SonyaA

SonyaA

  • 169 Posts
  • 45 Reply Likes
mine went from running 18mps yesterday on download to 6 mps tonight