Speed in KB/s NEVER mbps!

  • 1
  • Problem
  • Updated 1 year ago
  • Acknowledged
My speed is measured in KB/s regardless of my data usage! Can't get cell service where I live . NO high speed Internet available no option for other providers. We can go to the moon but....
Photo of Loretta Duncan

Loretta Duncan

  • 3 Posts
  • 0 Reply Likes

Posted 1 year ago

  • 1
Photo of Jim16

Jim16

  • 2453 Posts
  • 2178 Reply Likes
No, unfortunately we can't go to the moon anymore. We lost that ability when we abandoned our Apollo program.
Photo of Roger Wernsing

Roger Wernsing

  • 19 Posts
  • 17 Reply Likes
Are u using a router for wifi?  Sometimes it is a router issue and not Exede at all.  Can u do a speed test hooked directly to the modem?  Just some things I have tried 
Photo of Bradley

Bradley

  • 1279 Posts
  • 415 Reply Likes
I’m sure she was disappointed to learn that the Apollo program has been discontinued. Maybe her speeds will improve now.
Photo of Jim16

Jim16

  • 2441 Posts
  • 2169 Reply Likes
"Falcon Heavy is scheduled for Tuesday afternoon at 1:30 p.m. eastern, with weather forecasts projecting an 80 percent chance of acceptable weather. SpaceX CEO Elon Musk tweeted Sunday night that the launch remained on schedule, and also revealed that the Tesla will have a space suited mannequin sitting in the drivers seat."

You can watch it here.....https://www.youtube.com/watch?v=wbSwFU6tY1c
I will be taking off early from work to watch this historic launch. Oh yeah.
Photo of Jim16

Jim16

  • 2441 Posts
  • 2169 Reply Likes
See!  It's such a big event that it had to post twice!
Photo of Stephen Rice

Stephen Rice, Champion

  • 2652 Posts
  • 1382 Reply Likes
I found out last week that the earth is flat and Hollywood faked the moon landings.
Photo of Jim16

Jim16

  • 2441 Posts
  • 2169 Reply Likes
I'm all set to watch the Launch!

Deer Popcorn GIF
Photo of Jim16

Jim16

  • 2441 Posts
  • 2169 Reply Likes
"I found out last week that the earth is flat"

It takes all kinds of people to make the world go "round".

https://theflatearthsociety.org/home/
 
Photo of Brad

Brad, Viasat Employee

  • 3415 Posts
  • 1283 Reply Likes
Hi Loretta

There could be a variety of things tied to this: being over a certain amount of data, peak hours, modem signal, ect. If you email us at viasatlistens@viasat.com we'll be able to look into this. For faster assistance please call 855-463-9333