Speed drops off drastically after 5pM

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  • Updated 5 months ago
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I signed up for a 25Mbs unlimited plan almost 2 years ago, and for about the first year my speeds were around that number, sometimes higher, all day long. Past several months the speeds starting dropping off in the afternoons around 5:00pm to the point now they're in the 3Mbs range in the evenings (like right now at 7:00 PM). Starting to remind me of my previous AT&T DSL service which they severely over-subscribed over time. 
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Stan Dodd

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Posted 5 months ago

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ExSatUser

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Well yea.  It is primetime.  Expect primetime slowdowns.
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Stan Dodd

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Well yea, and it was primetime the first several months I had the service (right after they put up a new satellite) and I was getting 25Mbs or better in the evening.
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ExSatUser

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Then you were getting too good of speed.  No doubt more users on the beam and/or more utilization of the beam.  25Mbps is to be the median according to Viasat.  That means at times you will be under 25Mbps too. 

I sure don't miss satellite.
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Will Seemore

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Slowing down to 3 Mbps isn't bad at all for Viasat, a lot of customers have it a lot worse, unfortunately you should be happy it isn't way worse.
(Edited)
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Heath Miller

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Ignore exsatuser. He just antagonizes people who are already suffering issues.
I've noticed the same. It's the reason I left Hughesnet. Viasat told me, although there would be some slowdown, I would have the same congestion issues during primetime because they were careful not to overcrowd and their equipment was better.

My primetime speeds are a fraction of a MB, unusable... For the rest of the night. So apparently "Unlimited" isn't so unlimited. I'm trying to go back to Hughesnet, which is depressing, because they are terrible as well, but at least I could stream unlimited all day, unlike with Viasat.
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GabeU, Champion

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Ignore exsatuser.
It's unfortunate that you didn't read not only his posts, but other's, before signing up, as they are very informative.  Doing so may have saved you from your current headache. Ignore him?  Hardly.  

Similarly, it's surprising that, with you having already had satellite internet, you relied on what you were told by a salesperson instead of doing further research. 
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joan arquette

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Varietals is slow I wish I could go centurylink
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Old Labs

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Darn spell check...
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Old Labs

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If you have an unlimited plan from two years ago, it was affected by the hotly debated February 2019 policy change to unlimited plans (and Freedom plans) acquired before February 13, 2018 - you're subject to deproritization during congested periods regardless of the amount of data that you have used.
(Edited)
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Old Labs

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Not with regard to the deprioritization (or additional network management if you prefer) of both at any time regardless of data used when unlimited was acquired prior to February 13, 2013 - the prioritization policy affects unlimited plans acquired prior to February 13, 2018 and Freedom plans. Regardless, two years ago probably indicates he's on Viasat-1 and impacted by the network management policy changes although compared to others, 3 Mbps ain't bad and at least still usable - perhaps equilibrium has been achieved through attrition.

Even for me on a Liberty plan speed drops during congestion as is expected, but not as dramatically as those impacted by that now infamous change. I can mange by staying within my priority data to avoid more dramatic speed decreases - those folks were only given the opportunity to switch to a different plan (pay more for what appeared to be less) or leave. Viasat should have probably just lowered the data usage threshold on those plans - in retrospect it probably wouldn't have stung as much.
(Edited)
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Stan Dodd

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Well, whatever's going on AT&T's probably highly amused that I changed from their 3Mbs DSL, which was costing something like $50 or $75 a month to this $171 a month Viasat plan where I'm getting about the same speed. Unfortunately I can't go back as they quit adding customers a few years back to their old DSL service. Some day 5G cell or LEO satellite service will happen and folks like me out in the woods will finally have real broadband service.
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ExSatUser

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So you gave up DSL for satellite internet?


Speed isn't everything.  If you had low latency and reliable, unlimited data, DSL, even at 3Mbps, can perform better than Viasat, especially when it comes to gaming and streaming.
(Edited)
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fmj77

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Stan, you should have stayed with DSL.
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aabbcc

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If you wanted to spend more money, you could have checked if they would have added a second line back when they allowed customers.  Then either a load balancing router or combine the two with something like speedify.  Guessing you have no cell service "in the woods", otherwise you might have more options.

I don't know anyone that has satellite service that gets near the advertised "up to" speed anymore.  When I quit Wildblue, I was never getting half of my 0.5 meg anymore.
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wm4bama, Champion

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This slowdown has been documented all the way back to when we had the original Wildblue service.  No matter what anyone tells you, all beams will be overloaded during prime time...from about 4pm local time until 10:30-11:00 pm.  Some DSL services also act this way,  When kids get home from school and adults get home from work you will have maximum bandwidth demand from users, and that creates slowdowns caused by congestion.

I'm lucky...being retired I use my service from about 6:30am until about 11:00am and get => my 12Mbs ....sometimes >18Mbs..


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Val

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I'm on the old plan with LNFZ and still get slowed starting 5-6. That's when my dh gets home. I blamed his devices connecting. Which could be s problem too