Speed concerns

  • 2
  • Problem
  • Updated 8 months ago
  • Acknowledged
  • (Edited)
I got exede hooked up, it was to slow to be usable. Gave them 2 weeks to fix the problem with nothing being done.was billed $150 then because I told them to forget it due to the fact it wasn't usable I'm billed 345, that's alot of money for something I couldn't even use.
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Cassidy Cripe

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  • angery

Posted 8 months ago

  • 2
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Tim Spake

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Sorry for your loss
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Brad, Viasat Employee

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Hi Cassidy 

Please email viasatlistens@viasat.com we can take a look at what happened in this situation 
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Stephen Rice, Champion

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Interesting.  The holiday slow down was two weeks ago.