Speed comparisons between VS1 12meg svc and VS2 12meg svc. Actual numbers

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Hi all. Haven't posted in a few months, mostly because I didn't really have anything of benefit to offer. I am located in a big beam area which went live Friday. Finally got it online today....terrible install debacle, but that's my problem, not the end user. Anyway. I still have my Viasat 1 modem hooked up and now have my new Viasat 2 modem hooked up. Both are hooked to the exact same model type of Netgear router...I wanted to make sure I was comparing apples to apples. The speed test I got on the VS2 was 15-17 megs using Network Multimeter on my phone. However, I decided to test actual download speeds so I opened up my MP4 downloader program and downloaded the SAME video file TWO times using BOTH systems. My VS1 connection downloaded it at 650-750mbps, my VS2 connection never got above 80mbps. Once again, I downloaded the same file twice with both connections, the results were identical.

Now as far as watching videos or browsing the web, both function basically the same although some pages seem to open slightly faster with VS2.

Anyway, that's the straight scoop. Didn't want anyone to hear any false information of faulty data.

Got to admit, since I am probably one of the first persons on this big beam, beam 144, I was really expecting better results. It is what it is.

Andy
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Andy Schack

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Posted 7 months ago

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Andy Schack

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BTW, I just spent some time reading some of the threads and there were several comments about contacting a dealer. Listen, I AM a dealer.....been an Elite dealer for 4 continuous years and I'm on the Viasat Dealer Council which is composed of just 7 total members, so you don't get much more connected than me. We dealers have been left totally in the dark and weren't even told, officially, that the big beams were turned on until 1pm on Friday which was 12 full hours AFTER it was turned on.
In other words, please don't hassle your local dealer, they are beyond stressed out and feeling pretty abandoned.

Andy
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fmj77

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You meant kbps right? Not mbps.
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Andy Schack

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Yes. Good catch...I meant kbps when mentioning the video download tests.
Honestly, my brain is pretty jumbled right now after having to figure out how to get my system up and running.
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fmj77

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It makes no sense then. I thought Viasat 2 was supposed to be so much faster.
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Andy Schack

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I'm in a large beam which is basically being given a few table scraps when it comes to available bandwidth. They had a lot of VS1 beams that had been closed and they had to offer at least something in those areas. I won't get into my personal thoughts on this because this isn't the proper place.

Andy
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Agreed Andy. It is tough on the dealers too because I think you guys are going to be hit with a lot of potential revenue loss. Those Viasat-2 installs and upgrades unfortunately don't look like they will materlize. Maybe in spot beam areas, but it appears to me Viasat-2 is missing some spots.

Because things are so, so quiet, that tells you all you need to know right there. I am sure an official update will be forthcoming at the earnings call soon though.
(Edited)
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Oliver

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should try downloading a none video file such as an iso or zip file. Videos files might get caught up in "video optimization" if however that is done is looking at file headers. 
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Andy Schack

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As I said, I have both a VS1 and VS2 system set up at my house. The test I did was with both systems......both are impacted by video optimization. The test is balanced and the results are solid.

Andy
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They are Andy. Thanks for sharing!
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Bev, Champion

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This thread makes me even more glad I am on VS1 with my little Unlimited Silver plan. I average 20 Mbps overall speed (video excluded except when it glitches and I get to stream a few minutes of HD without buffering. LOL) 

VS2 underperforming VS1, Ouch.

I do feel for dealers that are now forced to deal with less than happy customers who were expecting better and, aren't getting it now. Hurry up Viasat 3, maybe that will help.
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Glad you could score the 150 Silver while you could. I know FMJ got Freedom last year in the fall, and I scored it late in December.

Freedom is perfect for me. I don't use more than 150 and no video throttling.

Could speeds be Better? Sure. But the hope of people upgrading to Viasat-2 seems to be fading now.
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Michael McDowell

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Andy:

Have you heard from any other dealers about their VS-2 installations?  Problems? Results?
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Andy Schack

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Not yet. Almost every dealer I know is in a large beam which just got turned on. I spent quite a bit of time yesterday posting on dealer message boards and sending emails to dealers I know, informing them of the issues I ran into. NONE of them are looking forward to their first install but at least they won't waste near as much time as I did.

A lot of dealers are just getting back from the Dish Network annual meeting...something I stopped attending years ago, so they haven't had a chance to even build a workorder for VS2 yet.

I'll post speed results from other beams as I get them from across the country.

Andy
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Not sure how many spot beams they ended up with. I know not as many as planned. If not in a high density spot, Viasat-2 is just more of Viasat-1.

What is really surprising though is they are not even delivering 25Mbps like Hughesnet or the older Viasat modem, at least not now.
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Andy Schack

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Still seeing a mixed bag of speed test results tonight on VS2 large beam.

I downloaded a book from Audible and it stayed right at 100k/sec download. Downloaded an mp3 file from a very solid server and it downloaded at 500k-1meg/sec. If I download an mp4 file...not a streaming type video file but an actual mp4 file that you would have to download in order to view it, it downloads at only 60k/sec. Downloading a song off Amazon music is downright painful....a 3:32 song took 1 min 10 sec......you definitely wouldn't want to download Freebird or Stairway to Heaven if you were in a rush.
Uploads are still under pretty bad.

Andy
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Michael McDowell

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Hmmmm.....Have you gotten any feedback from other dealers in other newly opened "Big Beam" areas? 
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Andy Schack

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Had a couple contact me with installation issues.....wrong installation angles, etc.....but haven't heard back. I have however had another dealer out in CO mention that the signal level was pretty low after he peaked the dish. He would have thought something was wrong but he's a member of a dealer message board I am admin of and he had read my post about all the install issues I had. 
I've got 3 VS2 installs lined up this week and I'm SURE those customers will let me know if they have any problems. 
I have heard from some dealers whose area's big beam never got fired up and they are going to have to stay on VS1. Initially they weren't very happy but after reading about my experience they are sleeping better now. 

Andy
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If you are noting video resolution issues Andy, then there really are video resolution issues :).
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Michael McDowell

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Thanks for the info, please keep us updated when you have time!  What package seems to be the most popular on VS-2?
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Andy Schack

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At THESE prices, the VS2 ones, folks point to the Bronze REEEEEAAAAAL fast. That's why I went with the Brozne pkg, I knew a majority of my customers would and I wanted to be able to give them a real-life report on what to expect. 
The conversation at the store the past few days has gone something like this
Customer: My dsl really sucks.....can't even begin to watch Netflix and downloading apps or Windows updates is all but impossible. I Viasat 2 better?
Me: Ummm. It's better than that. 

Andy
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fmj77

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Considering how disappointing Viasat 2 performance has been, I think I'll be staying put on the old satellite.
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I am sure they will get it figured out. However, if there is not a high density spot beam over your head, not sure what more Viasat-2 has to offer short of a cooler looking modem and costing $$$$$.
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Exactly, poor performance, lackluster plans, dismal speed. Call me old fashioned but VS1 is just fine with me.
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During primetime I run at Wildblue Legacy speeds like it's 2006. At least at times I get better speeds. And I don't have a rolling usage meter. I hated that, unless it was the 31st for a month!
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barg_

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"unless it was the 31st for a month!"
Mine "did that" on both the 30th and 31st of months (not everyone's did, I was with an NRTC).  It was like having actual internet for a day or two. Last few years congestion was VERY bad at most times, but it functioned most of the time.  Free time was handy. 
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Hi Andy.... what ? there are big beams on ??? hey it must be MAY LOL  anyway thanx for the heads up.... bottom line is the micro beams are the only representative service of VS 2  oh well.... sharing your sentiments.... example  had a sale made earlier in week, for liberty 12 @ $50  ok small slow plan but what cust wanted and was waiting for payday.... calls today to place order.... me> happy to let you know unlimited is avail for just a hundred.... short version lost sale.
Still have my spock - gateway in a box waiting for a rainy day in a micro beam lol.    ps fortunately we have been selling and installing small amts in nearby micro/spot beams...  for others VS 1 will improve as more customers migrate to VS 2.   my anticipated excitement went from total to > it is what it is....  i feel lucky to be in a vibrant vs1 beam as many are now lagging bad, but have noted that some areas are being supplemented by ANIK 1  My current speeds on a vs1 Midwest beam is a healthy 9 down and 5 up at the end of peak evening rush hr @ 11pm. many areas have not fared as well. but give people unlimited plans and a Netflix acct and this is what happens lol basic human nature.  My closing thought is with all the supposed capacity of VS 2 and the competitive market why not make the micro beams as large as possible to overlap and make the sales portal more flexible to allow sales at all areas.... use the big beams for dedicated or future back up overload etc.... just seems we could do better. just my two cents,  regardless i appreciate Viasat and all they have done for the rural internet community and the opportunity to do the work we love.  sorry for the long rant i dont post much lol.  > Geo Tech
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Andy Schack

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Hopefully the engineers are still tweaking things on our large beam. Through the years we would occasionally have congestion/performance issues with our VS1 beam and the engineers would perform their magic and all of a sudden things wouldn't just get straightened out....they'd be way better than before. We watched a couple more episodes of Blue Bloods last night but this time on DVD.....it was just too stressful to see the issues my VS2 system was having while trying to enjoy a show. 

Will keep everyone updated with new test results. Now I'll tell everyone up front that I don't fixate on speed test. Personally I couldn't care LESS what result I get on a speed test....I look for performance. How fast can I download various files? How fast and well do web pages load? How fast do pages load on those sites where the page keeps loading as you scroll down, like The Daily Mail?

Andy
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I still think Viasat need to partner with ONE streaming service be that Netflix, Hulu, Sling, whoever and, that ONE service is never throttled as long as the customer has priority data and, only soft throttled after that. (Deprioritized) then hard cap all other streaming when out of priority, otherwise, control the quality as is done now.
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In a sense, Viasat is probably already partnered with Netflix.

It would be down right silly for Viasat to not already have a few Netflix Open Connect servers.

https://media.netflix.com/en/company-...
(Edited)
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Marika

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Bev, I get what you're going for, but I think if that's all we get out of a partnership with a streaming service, then it'd still be pretty crappy. If they partner with a streaming service, it's only natural that they don't throttle us on that service, so we can watch in HD if we so choose, but I doubt that'll get many more subs to that service, which if they're gonna partner, they're gonna want to make some money off that partnership.  So, in order to give ViaSat subscribers incentive to subscribe to that service, I imagine they would have to not only not throttle the service, but also have data usage not count when using said service.  

I also feel having it not count wouldn't really hurt since it is literally just one website/service and it'd definitely make people consider getting that service if they know they can (presumably) stream in HD and have it not count towards their data usage. 
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Marika, there is already a problem in many beams with a shortage of available bandwidth. Not counting the subscribers Netflix usage would only make the congestion that much more, since the users know the Netflix they are watching is not counted as data. Satellite internet has its limitations, and unlimited streaming is just not a viable option, especially now that Viasat 2 is in the ICU and may never be healthy.
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Exactly, that's why ONE service and, only with Priority data on the account. Otherwise everyone would stream non stop and be using way over their purchased data. That would clog the beam for those that still had data remaining and, no one would see decent speeds.