Speed boost availability.

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  • Updated 3 years ago
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  • (Edited)
I just found out speed boost is only being offered to new customers. In my area. I guess excede could care less about the loyal customers that have supported them over the hears
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Charles Ray

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Posted 3 years ago

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J&J

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The Exede WiFi Modem is in testing right now, nobody gets it yet.  Exede is like any other young growing company that wants and needs to attract new customers, or die.  The WiFi Modem will start out as a promotional item and made available to everyone as they become available for distribution.  A whole boatload of them didn't just arrive from the factory.  The order is being filled and you can get one when quantities on hand make that possible.  Until that time, please enjoy the fact that better plans are being added to the Exede system now.    
(Edited)
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Old Labs (VS1-329-L12FZ)

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Exactly, Craig.

Lost in all the pending uproar over SpeedBoost is the fact that it arrived simultaneously with greater availability of the Liberty Plan to other beams. So much so, that I'm unable to locate any beams where the classic Exede plans are still available to new customers (except for the Exede 5 beams but I've got a few more Exede 12 beams to check). Even my beam which I'd given up hope on is now offering the Liberty Plans to existing customers. Even then if you like your classic plan you can keep your classic plan until you switch.

It seems clear to me that ViaSat has committed itself to the Liberty Plan model going forward and looking at them objectively they compare favorably to the unlimited cellular data plans* - read the asterisks appearing on both.

For example, Sprint currently offers 10 GB at $100 per month with unlimited 2G data after that 10 GB of "high speed data"; where as Exede now offers Liberty 12 plan with 12 GB of "high speed data" with unlimited data at speeds much greater than 2G after that for $69.99 per month. If ViaSat can can consistently deliver on the 5Mbps while in Liberty Pass mode it beats unlimited cellular data plans*

If nothing else it appears to me that ViaSat has recognized fighting over a limited pure satellite data market with HughesNet isn't in there best long term interests while being competitive in a much larger market is. Loyalty is a two way street and I think it's safe to say most of us will/would jump ship if better options come along without thinking twice about it.

Higher data plans will likely come with the new satellite I suspect. 
(Edited)
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Alex, Viasat Corporate Communications

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We'll have availability for the new modem with the new speeds in select areas for existing customers in just a few weeks. 
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Crystal Sheppard Rhodes

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Please let me know for the Barnardsville NC 28709 area I am very interested was looking for a booster and seen this thread so please let me know when you have this
(Edited)
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Brad, Viasat Employee

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Unfortunately we don't appear to be in that area with the Speedboost just yet. It's only in some select areas as of now with future areas having access later in the year.
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Chad Brown

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Any updates ? Actual dates ?
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Diana, Viasat Employee

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Hi Chad,  As soon as we get the dates, we will share it with everyone.  
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Vern

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And when will you answer emails that you told me to send to exedelistens@viasat.com?  I tweeted you and you said to email.. so I sit here waiting... just like with your service.