Speed and data usage concerns

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  • Updated 12 months ago
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So slow I can't even use xbox live unless it's between 3-6AM!-"Free Zone". First 12GB was gone within 6 hours! After that it's 30 days of 1-5 Mbps...Good thing it's only a few hundred dollars to cancel the mandatory 3 year contract! And you get to climb up on the roof and disassemble the dish yourself and mail it back. Wouldn't want any able bodied employees doing...work. The only question is, how much can I sue for when I fall off the roof? More than the early termination fee I bet!
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DJ DJ

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Posted 12 months ago

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12 months ago
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Stephen Rice, Champion

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I’m confused. Are you complaining that your plan is doing exactly what it is supposed to do?

I’m on Liberty 12 and I have no problem with 1 to 5 mbps during the day after I use up my priority data.

Honestly, thanks to the free zone and some software that does video downloads for me in the early morning, I almost never use up my 12 gb if priority data.

Liberty 12 is a really good value.
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2018-11-27T14:31:01+00:00
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Steve Frederick-VS1/Beam314, Champion

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I wonder where he bought his service from, Viasat has 2 year contracts, I never heard of a 3 year contract.

I DJ DJ blew through his 12 GB in 6 hours, he never should have signed up for Viasat. He needs to find a provider that offers in the order of 200 or 300 GB or more. 
2018-11-27T15:33:21+00:00
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Stephen Rice, Champion

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Maybe he is complaining about the three-year price guarantee.
2018-11-27T16:14:55+00:00
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Steve Frederick-VS1/Beam314, Champion

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That could be.
2018-11-27T16:16:23+00:00
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johnny c

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Good morning, as i have stated before, i never get close to using my priority data, i think i am at about 85 G of 150 now, and that is just after having a lot of family here for a few days for Thanksgiving.  My data period starts again on the beginning of the month.

I realize we are on the day time lower usage period but this was my result a few minutes ago:

There are issues with other ISP's but, marketing practices, failure of new customers doing their research, the fact that most customers have very limited options, ie desperate, and the whole SAT technology with limited capabilities sets up an environment for the dissatisfaction that many new customers experience.

Personally, its been a long road and not without its UPS and Downs, but i generally get good service.

(Edited)
2018-11-27T17:32:30+00:00
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VeteranSatUser, Champion

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It's a long way to the top if you want to rock n roll (on satellite internet).
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