Spectrum internet

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We came home last week to a young man measuring our electric poles - on contract to provide information preliminary to Spectrum bringing service out here.  Never never never thought I would see that.  But...not sure Spectrum is such a good provider.  When I input my address in their online signup, comes back up to 60 mbps, no data cap and 49. per month, first year stand alone internet.  They also bundle...

Anybody have any experience with Spectrum?  I suspect this is happening because they have failed to live up to their agreement with NYS as well as advertising greater speads than they are actually delivering...as such, Governor Cuomo is kicking their butt in gear.
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Wayne Sharaf

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Posted 4 months ago

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Steve Frederick-VS1/Beam314, Champion

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I have Spectrum internet at my lake place. Their service is maybe a "C" at best. Prime time speeds drop to about half of the daytime speeds, but my biggest complaint with Spectrum is  that the connection drops several times a day, sometimes every hour or so, and doesn't return for sometime 10 to 15 minutes. Calling their customer service number is even worse than calling the Viasat Customer Care team.

On the positive side, they offer higher speeds, no data cap and no contract.

Just be ready for the sharp increase in price after the one year promotional period.
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VeteranSatUser, Champion

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Fingerlakes region?
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Steve Frederick-VS1/Beam314, Champion

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Yes sir.

My home base is 50 miles south, that is where I have Viasat internet.
(Edited)
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VeteranSatUser, Champion

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Beautiful area. I have a co-worker that has a summer home there.

I am just not sure how nice it is November through March.
(Edited)
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Steve Frederick-VS1/Beam314, Champion

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Winter, some snow and cold
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VeteranSatUser, Champion

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Like the rest of the northeast. Lol
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Stephen Rice, Champion

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My parents have Spectrum. When I am there during the day, their speeds are around 50 mbps. I don't think they have a data cap. I'm not sure about their evening speeds.


Their service was $40 a month for the first year. I think it went up to $60 a month after the first year.


They seem happy with it.
(Edited)
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VeteranSatUser, Champion

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Low cost. Low latency. High speed
Truly unlimited data. Cable vs. satellite internet.


Downside?
(Edited)
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Stephen Rice, Champion

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I bet if Charter Spectrum had a forum like this it would be full of people complaining that they are paying for 50 mbps and are only getting 25 mbps during primetime. Oh the horror!
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Stephen Rice, Champion

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Looks like I was right. Some people just love to complain no matter what.

https://www.consumeraffairs.com/cable...
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VeteranSatUser, Champion

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Agreed.  But you think those same people would be satisfied with satellite internet?

Everything is relative. 

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Stephen Rice, Champion

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One of the complaints was that they were paying for 300 mbps internet but only got 200 mbps service.
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VeteranSatUser, Champion

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You mean like when we say you are getting 18Mbps, what are you complaining about?
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Stephen Rice, Champion

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Yep. The whole speed thing is really silly. Unless you are downloading 50 GB games, there really isn't a difference between 5 mbps and 300 mbps, including streaming video.
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VeteranSatUser, Champion

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I don't disagree. But when speeds go below 500kbps it is hard to do much.. I don't usually complain unless it gets below 250 kbps. I wish Viasat would never get that slow (while on priority data), but it does from time to time.
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GabeU, Champion

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Lucky you.  
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Wayne Sharaf

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We'll see...they really had to go through thickets to get to one of our poles.  And through our pine tree to get to the other.  Population density out here is low so don't know how much they'll try...but, Cuomo IS kicking their butt in the papers so we'll see.
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GabeU, Champion

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Ahhh.  The Broadband for All initiative.  I actually got my hopes up when that was announced.  I even sent emails, and the replies assured me that we'd have reliable broadband internet here.  I was so excited. 

Well, as it turns out, HughesNet got the contract.  Now, don't get me wrong, I've had HughesNet for nearly 14 years, and it's worked well, but it's NOT what was promised, and I certainly can't join most of the rest of the state in being able to stream.  

And the thing that really bugs me the most is, I'm on disability, and there's a program for those on Social Security Disability called the "Ticket to Work" program.  You basically work from home as a call center person for Medicare, but you have to have a reliable high speed internet connection in order to be able to take advantage of it.  Neither HughesNet, nor ViaSat, qualifies.  I was going to be able to earn a little extra money.  That's over.  

Cable stops a half mile from here.  Fiber runs to the phone access box at the end of my road, which is one third of a mile away.  They just didn't want to spend the money here.  They dropped the ball.  I didn't want it to stream, though I certainly would have.  I wanted it to supplement my living. 

We're one of the largest population areas that had the promise reneged on.  It should be called "Broadband for Most".    
(Edited)
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Steve Frederick-VS1/Beam314, Champion

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O "Broadband for a Select few", mostly those higher populated areas.