Special offer

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  • Question
  • Updated 2 years ago
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I just signed up recently and chose a lower plan to see how much data we were actually using and it seems we need the highest plan you offer. when we signed up there were special offers for the first few months. Are they still available after i changed plans?
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Matthew Soper

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Posted 2 years ago

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Bev, Champion

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Matthew, you can go your account management page to see what plans are available for you: https://account.viasat.com/

You can also call 855-463-9333 and inquire about plans available to you at this time.
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I don't think now that you've signed on with a plan that later you want to change it, you won't get it for the lower price, you'll pay the higher one. Stay with it if you can to keep the lower price for the first 3 months then change your plan if you need to!
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WoodyStrokerCat .

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Big mistake Mathew.
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Old Labs (VS1-329-L12FZ)

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Since the promotions are discounts, I would expect the discount amount to applied to your new plan for the remainder of your introductory period (or possibly prorated if moving to a lesser plan and a lesser discount amount). You most certainly wouldn't get a totally new promo period. As Bev notes, call and ask for the bottom line should you switch.
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Yeah call to find out and change, that way you'll know for sure. When I changed my plan and my 3 months were still there, I didn't get the lower price but maybe things have changed since a year ago! Good luck! Always good to call in to find out, maybe each area is different as the plans are different in every area too!
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Matt B, Viasat Employee

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Matthew, (great name, btw)

Send us an email.  We may be able to assist you!  


Be sure to include your account number and the reason for contacting us!