sooooooo frustrated with internet speed and then customer service NOT resolving my problems. WEB site NEVER works.

  • 1
  • Problem
  • Updated 3 years ago
  • Acknowledged
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Susan

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Posted 3 years ago

  • 1
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Debbi Cobern

  • 86 Posts
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I'm just hoping it speeds up in 2016 because it's very frustrating as it stands. I feel like I'm back on dialup.
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Susan

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I am ready to move!  It is debilitating.

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Susan

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The worst part is 100% of the time that I try to log into my account or talk to a service rep on line I have additional problems...long wait....incompetent people...telling me different things...don't know who to trust.
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Exede Lindsey

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Hello Susan, I apologize about the experience you’ve had to encounter with your slow speeds. I would be more than happy to take a look at your account and assist with these slow speeds and how we can get this resolved quickly. Please send your account and contact info to exedelistens@viasat.com. Thank you