Some one from wild blue went into my bank account and took$86.00 out. i have not had this service a month! you told me, 3 months at $60.00 then $79.00 a month after, the service was turnred on ,on the 6th. of this month
Ellie, you had Exede installed, free installation. Your first bill will include charges for the first several days of internet, prorated, and the next month's internet service charge. It will also include the $10 monthly equipment lease fee, along with the prorated charge for those first few days, and any local taxes, if appropriate.
Hello Ellie, I’m sorry if billing was not explained to you in full. That first charge is for the first month of service in advance, PLUS the 1-3 days from your install until that first month officially starts. There might also be lines for any applicable lease fees, taxes or install charges. If you have any further questions or concerns please give us a call at 866.945.3258 or send us your account and contact info to firstname.lastname@example.org.