Some Netgear routers have a data-eating bug

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  • Updated 6 years ago
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Did you know out-of-date firmware on some Netgear routers
can affect your Exede Internet service? It can even consume extra data, eating
up your monthly usage allowance. Fortunately, the fix may be a simple one: You may
just need to update the firmware (which is the operating system) for your Netgear
router.


Technically, a bug in the firmware is causing the router to
perform repeated “DNS” queries, sometimes thousands a second, which can flood
your connection, slow your service and eat up data.


We know of at least two Netgear routers that have this bug,
which will be fixed with the firmware upgrade. Click on the link to get to the
Netgear support page with the firmware download information:


WNDR4500

WNR3500Lv2  

While this issue is specific to these Netgear routers, it’s
always a good idea to check your router on occasion to ensure the firmware
you’re using is up to date. You can find info on how to do this on the support
pages of your router manufacturer. Here are some links that might be helpful:


Netgear

Belkin

Linksys

Apple

Read more about routers and home networks. 

 
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Alex, Viasat Corporate Communications

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Posted 6 years ago

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