Some truth at last!!!

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  • Question
  • Updated 6 months ago
  • Acknowledged
Finally! The beans have been spilled!!! Feast your eyes on this!!!

https://www.spaceintelreport.com/vias...
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Nathan Hart

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Posted 6 months ago

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Deku, Champion

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@>@ OH MY GOODNESS!!! @>@ WHAT THE HECK HAPPENED TO THERE ANNTENAS!!! @>@ WHAT THE HECK!!! @>@ maybe... something gots into the way when it was traveling out into its orbit place... hmmmm.... i dont think i trust that website... cause... it should be onto a different website... BUT!!! ill do some more research about this... just to confirm it :3 but i need to get my pencils and markers and do a entire graph of whats happened and connect the dots to each of the problems... and so on... its kinda like putting pieces together and so on... just like artwork... BUT!!! different though :3

oh boy... am i gonna be doing this sometime this week DX and ill be exhuasted @>@
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Martin Seebach

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Was beginning to see 'holy grail' every time a blurb on Vs2/
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Russtytrucker

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Ehhh, what's up doc?
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J&J

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It makes a person wonder....  Does Mars now have Internet?  or is South America a bigger potential customer base now? or worst case scenario... is the Atlantic Ocean is a really really a good place to be to get screaming fast Internet?
 
Gotta admire Mark Dankburg though...  he doesn't play the blame game.
 
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VeteranSatUser, Champion

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A 50% failure in proper antenna deployment is not a good thing. Then Viasat announces "unlimited" plans with less priority data than before.

Soooo....let the countdown begin on when Viasat-3 will launch.
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Jab

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RE: failure.... antenna

I think issue is related to two beams having irregular beam-pattern...article noted they need equipment on the ground (more users) to determine specifics.

Something like a beam's reflector (cone shape) is deformed...I would assume their van crossed US, and stopped around beam's boresight, and a few other outer locations.
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John-David Lee Riopel

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Well I knew that Viasat -2 was just stop gap solution for now. And when Viasat - 3 is launch and up in functioning properly Viasat will hopefully offer better speed improvements and higher priority data options.
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Virgil Teffeteller

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Yep like they done this time and like they was suppose to the time before this one.
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J&J

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Ummm...  yea.   We've heard the script....  "as soon as our new sat is up and running, all this congestion will be over."

I always had my doubts, even with VS2.  If a system is 22X overloaded, then adding a doubled capacity sat just makes the congestion a weee bit less than before.  Not a real cure but VS3 is.
 
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GabeU, Champion

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Well, that's downright annoying, isn't it?  
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J&J

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Hey... it's only 2 more years.....  sort of.
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Jim16

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That is too bad.  Just another example of how hard it is to do this.  We get jaded by watching rocket launches every week but forget that everything is done on the very ragged edge and the tiniest thing can cause huge issues.  It is rocket science.
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Jim16

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I was going to subscribe to that website....was going to....
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Old Labs

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But it's unlimited!
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TheCatWillStrike

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I guess they don't like subscribers
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Old Labs

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It's better with a coupon... even better on double coupon days.
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VeteranSatUser, Champion

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Is that sort of like Hughesnet's "bonus bytes"?
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Stephen Rice, Champion

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Viasat better hurry up and let us know what plans we can expect with Viasat 3.

Meanwhile, I will keep bragging about my Liberty 12 plan.
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Jab

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RE: " plans we can expect with Viasat 3."

Viasat - 3 - Delivering a 100+ Megabit per second (Mbps) residential internet service, enabling 4K ultra-high definition video streaming;

ViaSat-2 aims to deliver 25 megabit speeds or better to each passenger airplane, and widen geographic coverage beyond the U.S.
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Jab

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Sherry

I would suggest, in this sequence:

1.  Confirm what the tech did: How to disable the router signal on the WiFi Modem

2.  If QOS is enabled in your NetGear 1750 router, disable it.  I don't know if these instructions are relevant to your unit.

3.  Engage Bridge Mode - Instructions here
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Sherry Dickens Hebbert

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Confirmed that the WiFi is disabled, and that QOS is disabled.  Why bridge mode?  I have several devices (iPad, phone, 3 laptops, TV's, etc) and from what I read, Bridge mode may not be what I want.  I may not be using all at the same time, but I may be working and someone else watching NetFlix or on another laptop.
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Jab

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RE: "Bridge mode"

Before Viasat's WiFi modem, there was SB1 modem in 2005 for original Wildblue service, and then came in 2012 the SB2 modem for Exede service.  Both of these modems operate in bridge mode, and both have a single Ethernet port.

In SB2+ WiFi's bridge mode, its WiFi will be shut off, and your NetGear router will be the WiFi, and its Ethernet ports can be used.  When Viasat's WiFi modem is in bridge mode, your NetGear should plug into SB2+ Ethernet port #1.

When in bridge mode, uploads and downloads pass directly thru SB2+ modem (WiFi), so its CPU is "idling," and SB2+ will be running cooler inside. 

I have no idea what vintage your router is, nor what firmware is installed, but just doing a quick Google search,  nighthawk r6700v2 losing internet connection periodically has had an issue, and I also noticed a similar issue with another model of theirs.  In any event, with WPA2 encryption scheme being compromised, the latest firmware should be installed in your router.  Note, I have no idea which model you have. 1750 is not a model number, but models like R6700 and R6400 are.

So, you might check your NetGear's firmware first, and if up to date with same issue, then try bridge mode.  Btw, are you located around St Louis, MO?
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Sherry Dickens Hebbert

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Latest firmware updated on Router last week.  Not the Nighthawk. Netgear AC1720 R6400V2 new in August 2017.  no not near St Louis.  I have found that I have fewer disconnects if hardwired ON THIS LAPTOP.  Other laptops seem to stay connected, so it is probably the wireless card on this laptop.

So main concern:  slow speeds are still an issue.  Today top speed is 12.33 Mb down and .58 up on primary laptop.  Other laptop hardwired is 7.03 down and .5 up.   I am on the 25Mb data plan unlimited and am no where near the 150 cap before they start prioritizing.   So my question is - will the new plans (if they ever come out) increase my speeds - especially the upload speeds?
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Jab

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By looking at this map, what beam would one be on?

Plans available, or currently on, have no relationship to speeds being prioritized. 

When congestion kicks in, all consumer users will be throttled down, as based upon Viasat's policy as stated in their legal document.  Being on a higher speed tier, its never been determined how their speeds decrease when compared to those on a basic plan.  I suspect the "fair share" concept used by Cisco means those with with a higher tiered plan will have higher decreased speeds when compared to those on a basic plan.  So those on basic plan feel the pain more than those with a faster plan.

RE: slow speeds are still an issue

There will always be primetime blues in many beams, while at other times, decent to good speeds.  For their VOIP, and for web surfers, I'm not aware of compliants during primetime...those using higher bandwidth (streaming, ftp), they can have issues.

If your beam is used by commercial airlines using Viasat's WiFi, once this traffic is transferred to VS-2, speeds should increase during primetime.

Bridge mode can always be tried...and turned off if no difference exist.  From reader comments, it seems their SB2+ (WiFi) modem may have speed issues.  But, some of this may be due to "transmission" compatibility between user devices and this modem; hardware glitches are an old story in computer world....and for those living in apartment/etc environments, your neighbors' devices can screw your WiFi setup also, just as microwave ovens, etc., can affect your WiFi.

RE: upload speeds

Most users are concerned with download speeds, not upload.  I have no idea if people on say a 12/3 plan are getting 3Mbps upload speeds.  If Viasat did not narrow frequency bandwidth for upload channel, in theory, one should be getting 3Mbps upload speeds most of the time.  I just tested my upload speed, and I'm on Exede-5...you may want to talk to support, if you are not getting around 3Mbps during non peak hours.



I assume your router has 5Ghz band...has this been tried?
(Edited)
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Nathan Hart

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I’m really enjoying the moderators absence in this chat.
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VeteranSatUser, Champion

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Putting out fires or reigning in rogue posts on the Viasat Community Board?
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J&J

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They're in the office... somebody has to clean the restrooms, the coffee pot and other task nobody has figured out yet by who or how those things get done.  Come Monday morning everybody shows up and it's a new week at Viasat.  Yep.... our Mods earn their their paycheck.
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Jim16

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Alex is cleaning the restrooms?  We know Lizzie can't because of her nails...
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J&J

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It's a rotten job but somebody's gott'a do it.
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Markgc, Champion

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It all pays the same
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fmj77

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Maybe this explains why I still can't get on Viasat 2 and why the new plans are a disappointment.
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Jim16

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Sure
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fmj77

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Keep drinkin' the kool aid.
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WoodyStrokerCat .

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Viasat is a poorly run company.
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Jab

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I don't think so Woody....they make a good faith effort.
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WoodyStrokerCat .

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Jab, not telling the truth doesn't take much effort.
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Jab

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Woody:

RE: "not telling the truth doesn't take much effort."

CSRs are one issue, but Viasat's engineers and Viasat itself have both made a good faith effort since Viasat bought out Wildblue.  In order to get a toe hold on commercial aviation, Viasat had to lower speeds on "air traffic" beams.  Once commercial, and government/etc. users are transferred over to VS-2, there will be a difference. There newest plans, which I don't care for, are an attempt to deal with video streamers.

15 second Video - Hang on Woody!
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Ken

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First off I would say at this point it is not fair to pin it on anybody, and we are not pinning it on anybody. Boeing is the prime on the satellite and we don’t talk about their subcontractors.
Hmm, did Boeing subcontract out Hughesnet to work on the antenna array?  

(tin foil hats available in the lobby) 
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James Irvin

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If we had a damn space program we could go out and fix things like this.
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Ken

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Hmm, I guess I should have search the internet first. :P
https://www.darpa.mil/program/robotic-servicing-of-geosynchronous-satellites
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Jim16

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Refueling is the next big thing for sats.  Most become useless because they run out of fuel.
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Alex, Viasat Corporate Communications

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I think there are plans for a satellite tow truck of sorts, but mostly for the lower-orbit sats. At 22,300, our GEO sats are a 10th of the way to the moon. Plus orbiting at 7,000+ mph so until someone can build an X-Wing of sorts to get up there -- or maybe a transporter beam -- it's tough to go change the oil on these birds.
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Nathan Hart

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With the solar powered ion propulsion couldn’t the satellite just travel back to LEO?
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Jab

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Alex

As IoT evolves, we’re focusing on the future need to develop really small antennas [that can transmit] large amounts of bandwidth that can connect things like motorcycles, cars, etc.”

Viasat’s facility in Switzerland is already working on one type of this smaller antenna — a flat panel design that can steer its beams electronically and offer excellent performance in a much smaller and lighter form factor.