Archived and Closed
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I've seen a few posts recently where customers mentioned that exede told them there was a problem with a gateway beam, something about a patch, which was causing excess data use. It sounded as if the people who were complaining about data use suddenly going up were correct, and that in fact there was/is a problem with the satellite network that was generating the data use. I wondered about this, as I noticed a lot of retransmissions sometimes on my modem, bad packets ... would someone, anyone, who has been involved in this or who knows about it post a response describing the problem and the (pending?) solution? Is this a known problem?