some one is using my number

  • 1
  • Problem
  • Updated 3 weeks ago
  • Solved
I am getting calls from my own phone # with person saying your account has been hacked and your contract will expire
stay on the line and we will connect you with technician to help you ----how does this happen ?--I disconnected and they keep calling I'M sure this is a new scam Help
Photo of Phyllis Jones

Phyllis Jones

  • 0 Posts
  • 2 Reply Likes
  • anxious

Posted 4 weeks ago

  • 1
Photo of fmj77

fmj77

  • 367 Posts
  • 199 Reply Likes
Most definitely a scam. If you see your own number on the caller ID do not answer.

Photo of Brad

Brad, Viasat Employee

  • 3144 Posts
  • 1116 Reply Likes
Hi Phyllis 

fmj77 is absolutely correct. This is a scam. do not give them any personal information or make any payments. 
Photo of GabeU

GabeU, Champion

  • 1041 Posts
  • 637 Reply Likes
It's called spoofing.  It's actually somewhat common.  Ignore it and don't pick up.  If it continues, your phone service may give you the ability to block your own number so that you no longer get spoofed calls like this.  More and more do these days.  The bad guys  do this as it's one of the ways they can get around common number blocking software.  
(Edited)
Photo of Old Labs (VS1-329-L12FZ)

Old Labs (VS1-329-L12FZ)

  • 3922 Posts
  • 4006 Reply Likes
Assuming you use Viasat Voice, You might be able to use call screening to block your own number or any other numbers.

Described over at: https://help.viasat.com/articles/General/Voice


(Edited)