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All the rants about running out of data are much like children complaining that their candy bar was just too small after they ate it all.... and of course, they want more.
How many people have a WiFi router connected and also have an android phone or similar? Ever noticed how it will latch onto your WiFi to save you from cell companies data caps? Know your equipment and what it is capable of doing, or resources it may find that end up bleeding data from your internet connection.
Get a network monitoring program like 'Net Peeker' (www.net-peeker.com) and watch what connections your computer is making. Maybe your home computer is a "spam-bot" or similar where your connection is booked solid around the clock by someone else via remote control.
To blame Exede because YOU ran out of data is just plain unfair. You may be losing your data to people or places you are unaware of. Would you gripe to the water company about a high bill if you had a badly leaking pipe under your house? it's not their responsibility to make sure the product is only being used where you want it.
Again...you must understand that you are buying data that is delivered by satellite.
How it gets used is entirely up to you.