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Hi, I signed up a couple of weeks ago with excede satellite internet here in Anchorage, AK. Satellite Ak came in and did a great job of installation and setting up the service, and we tested it with the testmy.net webpage, speeds were within contract parameters. Here is the problem; we are currently on liberty pass, understandably slower speeds, but speeds were advertised to be in the 1-5 mbps range on liberty pass. Quite often, we lose internet altogether, no connectivity at all, even after resetting the modem multiple times. Tonight, just trying to do some simple banking online, super, super slow. Damn near nothing. I sincerely hope that this is not something that we are to be expected to live with for $60 to $80 a month (after the promotional first 3 months) Just checked my speed; was 231 KBPS, approximately 5 times less than the lowest advertised liberty pass speed. I am not happy, quite frankly. Any solution(s) Thanks, Leland Blair