Slower than normal, cant run speed test

  • 1
  • Problem
  • Updated 7 months ago
Slow speed
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Tim Spake

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Posted 7 months ago

  • 1
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Bev, Champion

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Tim, have you contacted Customer care at 855-463-9333 to see if there is a network issue in your area? Have you power cycled the modem and rebooted your computer?
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Judge and Jury

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Tim, your speed is fine until you get this:


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Tim Spake

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Got that a few times today. Exede is crap
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mferner

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Im on the silver plan and I have use 170 gb and this evening my download speed is not even 1 mbps I did not think they would slow the speed that slow during congestion I can handle 3-5 download speed during congestion but not even 1 mbps dont make sense! This has happened the last 2 nights! I will be glad when viasat2 is ready to use
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Tim Spake

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Mine is not from over use, I only average 18-20gb a month. My speeds have been too slow to watch videos. Less than 1mbps now. Terrible service from Exede,