slow speed

  • 1
  • Problem
  • Updated 6 years ago
  • Acknowledged
Archived and Closed

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Hello I was seeing if there was anything you can do about my slow speed. Im getting 319 Kbps download and 364 Kbps upload. That is over 90% slower then the 12mbps you show. Now i know that I wont get 12mpbs but you would think I get get faster then what I am getting.
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Jeremy

  • 8 Posts
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Posted 6 years ago

  • 1
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Jim

  • 542 Posts
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Post the numbers you see on your modem status page found at 192.168.10.1. Also try going to www.wildblueworld.com/forum. That forum is much easier to navigate than this one and you will usually get more an better responses.
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ExedeCrystal

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Jeremy,
Oh no! That is very slow if you have not exceeded your data. Please send an email to exedelistens@viasat.com with the name and phone number associated with your account. I will be happy to take a look at your account to see what's going on with your speed of service.
Thanks, ExedeCrystal

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