In my 63 years as a professional man, I have NEVER felt so cheated, so ripped off, so exasperated. Long & Short of it: Equipment triple checked: fine. Speeds every night of the week from 6 to 10 pm, .012 Mbps. .004, etc. My son is an installer for Charter (not available here), and we both have hundreds of tests like this that corroborate each other (no internet) speed. As I understand it, they are oversold on the Band width on the West Coast. I’ve opened tickets and sent many dual test confirmed to Exede CS. They sent back the same GTH message they send everybody, “We don’t Guarentee speeds.” We’ll I have their Florida Sales rep on recording telling me no less than 15mbps. So, I’m going to sue. I’m so aggravated. No service every night for $80/mo. I’ll blow a few hundred in this case just to see what the judge says here in GP. How DTV could ever partner with such charlatans is beyond me. But, that’s ATT for you. ThxBob R.