Slow speeds

  • 1
  • Problem
  • Updated 3 months ago
  • Acknowledged
So I just got off phone with Viastat technical service for slow internet speed which is less than 2, and basically he said that is good as I’m going to get because I live in a rural area with a lot of network congestion! Guess I will be canceling this service because it is useless ! Constantly buffering, video playback is crappy too
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Suzy Evans

  • 2 Posts
  • 0 Reply Likes
  • frustrated

Posted 3 months ago

  • 1
Photo of Steve Frederick

Steve Frederick, Champion

  • 2505 Posts
  • 1543 Reply Likes
Suzy, and who are you going to switch to for your internet service? 
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Matt B, Viasat Employee

  • 615 Posts
  • 262 Reply Likes
Suzy,

I'd like to take a look, maybe give you a second opinion.  Please email your account information to ViasatListens@viasat.com.