Slow speeds during peak hours (congestion)

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Hello, could anyone answer a question for me in regards to slow speeds during peak usage hours?  I'm not trying to be a smart alec, I genuinely don't know how this works.  I understand network congestion causes some users to have very slow speeds, especially during peak times.  Why is it that some users (me) have snail pace slow speeds while others can stream video?  Some days during peak times I can barely use my email.  I just don't understand what gives some customers priority over others in regards to speed.  How are some streaming while I can't even surf?  Other relevant info: I'm the only one in my household online, using a tablet pc, windows 10, no other equipment using data.  Would ALL users during peak times have (relatively) slow speeds?  I just don't understand how some can stream video while I wait a long time just for my email to load.  Thanks for info.
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Flash

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Posted 1 year ago

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Steve Frederick, Champion

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The main reason that some are able to continue to get good speeds during the prime times are the amount of traffic in the particular network you are connected to. Exede uses a satellite which has a large number of spot beams aimed at the different geographical area of North America. Each of these beams have a limited capacity, or bandwidth. In those beams with a great number of subscribers, there are noticeable slower speeds during the "busy" times, mainly evenings. In other less subscribed beams, the slowdown is not as noticeable. I am fortunate to be in one of the less crowded beams, 314, in upstate New York state, and have been having  no problems watching Netflix each evening. Here is a link to the Exede beam map.
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Flash

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Okay, I kinda understood that we have separate beams and that less congested beams would have better speeds.  Would ALL users on my beam network have (relatively) same slow speeds?  I would like to see the beam map you mentioned, didn't see a link :)  Thanks for the info Steve.
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Steve Frederick, Champion

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Sorry, I forgot to post the link, so here it is. http://www.northlc.com/_images/beam_priority_map.png

Although it is not something that ViaSat will tell us, there is data management software in place at each of the ground stations that do prioritize data that is passed on to each subscriber. Therefore, some people in the same beam will see higher speeds at various times than others. How they actually prioritize the data will just have to remain a mystery, since they have not ever outlined the data handling priorities publicly.
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steve yount

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Don't feel bad we get one week out of a month decentnservice then it's snail slow rest
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steve yount

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Looks like no matter what beam or what you should get what u pay for