Slow speeds after 5 Pm, everyday in the morning i get 15~20MB after 5 Pm slows down to 4Mb from 7 Pm and up i get 1.5 Mb in a good day i need help fast!
yesterday 9Pm i was getting 0.60Mb this happens everyday since i got the service tecs dont know what is happening, right now 1:40 im getting 19Mb
yesterday 9Pm i was getting 0.60Mb this happens everyday since i got the service tecs dont know what is happening, right now 1:40 im getting 19Mb
Posted 3 years ago
Look at these from yesterday
That latency is really high normal for sat it between 600ms to like 1500ms max...to get over a 3000ms ping is very high even for satellite.
latency is usually on 600 that day was just extra high
hey im at my brothers house 1 mile away from mine and his internet is 19MB and mine is 3MB... cmon that sucks.
Steve Frederick, Champion
Cristian, have you sent the email to Exede Lindsey as he asked two days ago? He really can help you with your slow speeds.
yes i did and they called me next day but still, they said to wait one more week till monday.
Guys check this out, like i said this is my brother house one mile away from mine
the one in the red box is his connection the other is mine this is on the heavy traffic time look at the difference on speeds
the one in the red box is his connection the other is mine this is on the heavy traffic time look at the difference on speeds
I understand and it happens..my speeds last night were down to 4Mb down load and 4-5mb upload...and just tested again now and at 3.5 down by 1.5mb up load...it happens from time to time...if I talk to Beau later I'll have him look I'm to it for me.
With your case Christian you need to talk to the team here when your speeds are down, nothing the can do if you call when your running at 15mb
With your case Christian you need to talk to the team here when your speeds are down, nothing the can do if you call when your running at 15mb
yeah i would be happy if I coud get from time to time 4 MB at 8 to 9 Pm, i know you guys cant do anything more, im just reporting to you guys and making a journal of what is happenin, so if someone else have a similar problem they kind of know what steps to follow.
Well tech came to my place checked everything swap the modems checked the line, but still nothing got fixed while he was here i was getting 2~ 3MB pretty normal for what im having everyday but when the clock hits 8PM it all stops, and after he left back at 0.54Mb not working for me 
tech bring his own modem and its almost same results
tech bring his own modem and its almost same results
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