Well for the few weeks my internet has been going from working to unusable. I've tried everything listed to try and fix this on my end since that's what was told to me on the phone. It fluctuates between 150kb/s to 600 kb/s for a majority of the time, then about every once in awhile I'll get a pleasant surprise at 1 mb/s. Now why am I paying extra money for the upgraded speed plan and biggest data cap when I'm never even CLOSE to the regular speed. I wouldn't want to even think how abysmal my speeds would be if I wasn't paying for "speedBOOST". I need a fix for this please. Also note that last month my speeds were regularly between 3 mb/s and 15 mb/s. So I know it's possible to get decent speeds, this is just rubbish.
Posted 2 years ago
