I am extremely disappointed that I have just upgraded to Freedom plan and my download and upload speeds are the same, point 23 mps. Why am I paying for this?
MPS is like a speedometer, not to be confused with MB or GB which measure your data. Exede averages around 12mbps download but if you have our wifi modem with speedboost you can see speeds up to 25mbps. WIth that said if a plan is changed and you've been past your data limit, it does take time to take effect and a reboot of the modem may help. Otherwise email us at email@example.com and we can look into this.