Slow speed

  • 1
  • Question
  • Updated 2 weeks ago
  • Acknowledged
For the last 4 days my service has being from going from normal to very slow, Anyone else having the same problem.
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Paulcho

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Posted 2 weeks ago

  • 1
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ExSatUser

  • 1466 Posts
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Out of priority data by chance?
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Paulcho

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It just renewed on the 28th of October. 
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Homeskillet

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What plan do you have?
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Paulcho

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Unlimited Bronze 12
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Paulcho

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One thing I forgot about I had a problem with intermittent service, Problem was cable that connects to tria,. Center copper wire was black, Just scraped it my pocket knife fixed problem.I will check it out later.
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Paulcho

  • 11 Posts
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I'll give it a try, Thank You.
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Robin

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The app is good to help you narrow down the problem more quickly.  Here is a screen shot to give you an idea of the many areas it diagnoses for you.  My connection is always A+ hence all the green checkmarks so I cant show a screen shot with it diagnosing any problems.
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Homeskillet

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You have got to be kidding me, that tells a knowledgeable person nothing. What is the signal strength? Signal to noise ratio? Items like those are not measured accurately by pass or fail.
(Edited)
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Admiral Korbohuta

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The app only gives basic information, but at least you can find out if something is wrong on your end or on Viasat's end.
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ExSatUser

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So I must ask. When don't you get a checkmark on billing?
(Edited)