I have the 25 Boost plan...yet I'm only getting 1 to 2 Mbps download. Yes I still have data, yes I have rebooted the modem, yes I have tried both IOS and Windows machines...still terrible! Tried to call the Support line...waited about 15 minutes on my cell phone.....after answering all her questions...got cut off. I'm assuming she will call me back??? I don't want to call back in...wait again...answer the same questions...YIKES!!!