slow speed .45 mbs download and .43 upload (its the satalite not the dish aiming)

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  • Problem
  • Updated 2 years ago
slow speed
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Eaine Scott

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Posted 2 years ago

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Danielle Brennan

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The satellite is working just fine. I am getting 19 Mbps download and 3.2Mbps upload. You should send an email to the moderators so they can look at your modem status. Send it to exedelistens@viasat.com,include your account number and a phone number.
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Diana, Viasat Employee

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Hi Elaine,  Danielle is correct.  Please send your account and contact information to exedelistens@viasat.com.  We'll need that to diagnose your modem.  Thanks.