slow speed 2.88 down clear night have unlimited silver 25 ?????????

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  • Updated 6 months ago
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Douglas James

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Posted 6 months ago

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johnny c

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Doug, weather can certainly affect our signal, so my immediate thought is it was during prime hours, 5 pm tl about 1 am, the time most normal people want to get on the internet.  Anyway congestion on the the Viasat system really slows theservice.  Hopefully when V2 is fully implemented the speeds should improve.

So your and my Silver 25 has the capability of delivering 25 mbps, however until V2 starts unloading v1 demand don't expect to see that speed.
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Angela Grace

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REALLY SUCKS to pay for UNLIMITED SILVER 25 and STILL GET THROTTLED.. NOT HAPPY
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Hfcomms

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The plan you have has little to nothing to do with your download speed during peak usage times.  Your unlimited plan gives you 'up to' whatever in download speeds along with a generous data allowance which if you go over your data demands take a back seat to others that haven't used their monthly allotment.

When everyone is on the Internet which is during prime time your speeds are going to be slower and it doesn't matter what consumer plan your on.  The higher plans might give you a bit more download priority than the lessor plans [I don't know their algorithms] but when everyone wants to use the Internet there are smaller slices of the pie to go around.  It is what it is.  Only so much water can go thru the pipes in your house at any one point in time and only so much data can go thru the gateways likewise.
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Jo Castillo

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Evidently Exede has oversold their capacity. Last night there was not enough band width to use speedtest. I'd say false advertising and a contract for two years. Not happy.
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johnny c

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I posted this on another thread because of responding to Bev, who was streaming at 1080, 34 mbps last night on her 25 Silver plan, and I agree great service but not the norm.  And even my patience with a much promised boost for all is starting to wane, so i also pasted my comment below.



Bev, I agree that is all that you can expect from a Sat company, but it is far from the norm of 99% of Viasat's customers.  If it were we'd all be :)

Deb forget 4K, we just V2 in operation? And things aren't really any better, if they were you wouldn't have this constant barge of dissatisfaction postings.

Have you ever heard Pie in the Sky, well substitute space for sky.

Let see offer fantastic service (really just what we advertise and what they are paying for) for our current customers, OR sell a lot more contracts...... hmmmmmmmmm, maybe a compromise, give the current customers a little more, after all it is UP TO 25 mbps and sell a million more contracts, yeah that's the ticket. :)
(Edited)
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Jo Castillo

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Jim and Steve you misunderstood.  My night speeds have been about 1.2 or not even measuragle on speedtest on Exede.  The 4.5 - 7 was on my previous wireless network.  Last two nights I was trying to hear audio from University of Texas baseball and I could only hear about 20 seconds every 2 or 3 minutes. Not measurable...
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Jo Castillo

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In general I do not try videos or audio at night, just too slow.  A shame to pay so much money to use the internet only midday.
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Jim16

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Sounds like you are having congestion on your beam.  It will get better with the new satellite taking the load off of this one.  If you have that good of wireless internet with enough data limits than going to sat. internet was not a good choice. 
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Stephen Rice, Champion

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If you can't listen to audio with a 1.2 mbps Internet connection, something is very wrong and it isn't your Internet service provider.
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Stephen Rice, Champion

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I'm paying for up to 12 mbps. Right now my spead is 6 mbps and I have plenty of priority data left. Amazingly the Internet works just as good on a 6 mbps connection as is does 12 mbps.

I frequently see speeds beyond 12 mbps when the network isn't busy. One morning I even had a 20 mbps speed test. Doesn't really matter though.

Web pages load the same, as long as my connection speed is a little over 1 mbps.

I do all my large downloads from 3 am to 6 am when the network really isn't busy. I downloaded 11 gb of movies this morning in less than 90 minutes. I'm too lazy to do the math but that sounds pretty fast to me.