Slow/No Internet Connection

  • 1
  • Problem
  • Updated 3 years ago
For approximately 2-3 weeks we have not been able to connect to the internet. The television seems to be working fine.


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  • 0 Reply Likes
  • confused

Posted 3 years ago

  • 1
Photo of Steve Frederick

Steve Frederick, Champion

  • 2468 Posts
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I'm confused. What does your television have to do with being able to connect to the internet?
Photo of Exede Lindsey

Exede Lindsey

  • 1827 Posts
  • 163 Reply Likes
Hi Paula, that is very alarming to hear that your internet service through Exede has not been working for over 3 weeks. Please send me your account and contact information to as we need to review your modem and get this issue resolved for your as soon as possible thank you. 
Photo of Daniel

Daniel, Employee

  • 13 Posts
  • 1 Reply Like
Have you tried unplugging your modem and plugging it back in?