Slow & Lost a

  • 2
  • Question
  • Updated 2 years ago
  • Answered
After having been with exede for over two years, well I am so disappointed. Not only does my data seem to just fly away but it is slow slow slow. Super dialup would be faster than exede is now. Exede started out great but most times it is running in KBPS rather than MBPS. Whats up with that anyway? I have tried the usual fixes and nothing works so I guess the next move is to ask exede for a list of all the places downloaded from/to. Oh and Exede meter is wrong most all the time.
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Lin

  • 6 Posts
  • 2 Reply Likes
  • frustrated and.........

Posted 2 years ago

  • 2
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Diana, Viasat Employee

  • 2190 Posts
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Hi Lin,  I am sorry and truly understand your frustration. Please send us your account and contact information to exedelistens@viasat.com.  We would love to investigate your account and figure out where your data is going and why your account is slow. Thanks Exede Diana