I have been having slow internet speed for more than two weeks now and finally got tired of it and talked to someone in customer care. The person in customer care told me that my internet speed was fine to try it again in 15 minutes because it seems like my signal is weak right now. I explained to the person it has been slow for atleast two weeks each time I get on it whether the weather is clear or cloudy. I have Exede 12 and my download spead is suppose to be between 8 and 12mbps and my download speed is usually between 1.43 and 2.00mbps. The upload speed is worst than that it never gets to 1mbps it is always between .43 and .53mbps. The person from customer care gave me the technical support number to call 1-855-463-3333 and I get a busy signal everytime I call it like the line is not working. If anyone have another number I can call or advice I would really appreciate it because I am paying a lot for high speed internet so I would like to be getting high speed internet. I know it is possible because my speed use to be constantly between 10 and 12mbps all the time.