slow internet

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  • Problem
  • Updated 4 years ago
I'm paying for exede12 but I'm lucky if I get 3mps no matter what time of day it is.ive unplugged the modem for up to 15 minutes at a time still no improvement.very unhappy with the service.
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George Davis

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Posted 4 years ago

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Photo of JEP


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Shouldn't be that slow at all times, even on the most crowded beam near Christmas.  Send an email with your account number, phone number and a brief description of your problem and maybe they can help you.