Slow internet

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  • Question
  • Updated 8 months ago
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Vary slow speed less then 1 meg on a 12meg Unlimited Plan very dissatisfied. Can't even watch a 144 p video on YouTube
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Robert moreland

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  • pissed this is ridiculous tell somebody it's an unlimited plan and then throttle them so low that they can't even use the internet

Posted 8 months ago

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VeteranSatUser, Champion

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During primetime?
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Jab

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@Gabe

Gwen's does have an Ethernet port, but others will not....USB and/or WiFi setup. On hers, apparently, once hooked via Ethernet, WiFi is turned off...which makes sense...small CPU power. 

Once mine is hooked via USB cable to desktop, no WiFi. When my hotspot is hooked direct to desktop, best performance is possible, but WiFi will work fine.  About a 1/3 speed hit with WiFi on mine, but 20Mbps vs 30Mbps difference is no big deal when watching videos and surfing.

Hers can be setup with a router. but others can not be setup with a plain old router.  For hotspots with just USB/WiFi, that ROOter firmware for routers site explains what is required.

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Steve Frederick-VS1/Beam314, Champion

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@Robert moreland. GabeU is not a subscriber of Viasat but i with Hughesnet. But as Vetsat stated, sometimes one must do things to get the end result we are after.
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Gwen

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@jab thank you i appreciate the help 
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Gwen

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@jab thank you i appreciate the help 
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GabeU, Champion

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GabeU why pay for something else when your paying viashit for a service that you don't get
Perhaps it's best to check out PlayOn Cloud to understand why.  It's a viable alternative to live streaming for satellite internet customers.   
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Diana, Viasat Employee

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Tim, Dueto the nature of satellite-based internet service, there are many variables that can affect speeds, Viasat cannot guarantee any particular speed. Network congestion is a factor.
(Edited)
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Tim Spake

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Really! Then why do they hype 25Mbps speeds when they can't do it? Up to???
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Robert moreland

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Your guys internet is shit not even good anuff for Angel Soft
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Steve Frederick-VS1/Beam314, Champion

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Welcome to another weekend entertainment special.
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GabeU, Champion

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Are you not entertained!?!?!?  :)  
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Harvey Mueller

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Nah.  Not even entertaining anymore.    
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Stan N Dorothy

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Ok....let's see viasat explain this one...my plan just reuped...no way am I anywhere near the level to be throttled....all day nothing but buffering...so I activate my mobile hotspot....PERFECT PICTURE....NO BUFFERING LAST 3 HOURS....WHAT A PATHETIC EXCUSE FOR INTERNET SERVICE...I CAN GAURENTEE WHEN MY 24 MONTH'S ARE UP SO AM I...GONE NOW...SEE C YA...BYE! Btw I am on unlimited plan as well...
(Edited)
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Steve Frederick-VS1/Beam314, Champion

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Those on the Unlimited and Freedom plans need to read the updated data policy. Those plans have depriorization when the network is saturated no matter how much data the subscriber has used in the cycle.
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VeteranSatUser, Champion

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In turn making those plans junk during primetime.
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Harvey Mueller

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If ViaSat doesn't provide the service you are looking for and expecting, vote with your feet and pocketbook.   After the policy change, there is a way out without paying Early Termination Fees.  I got it.  You've invested time to research internet providers, selected one, waited to get it scheduled and installed and now you have a hole in the roof and a ugly dish and have to do it all over again.  Not pleasant but why keep beating a dead horse?   Move on.  Sign up for fiber Gigabit internet with a 2 Terabyte throttle for $30/mo.  Oh, not available?   Me either.  I felt betrayed by Verizon Unlimited just as those affected by primetime slow speeds here.  People here will help you get around satellite shortcomings but if it's not worth it to you, vote with your feet.  
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Jab

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@Harvey

Would living in a Cork Screw House be more representative to our life experiences?
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Harvey Mueller

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Ja wohl!  Yes you fully expect if there is a line drawn in the sand,  you will put your toes on the line and lean over just as far as you can.   When you lean as far as possible and it has no advantage, it's time to do something different.