Slow connectivity or no connectivity.

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  • Question
  • Updated 2 months ago
How many Viasat customer out there are having trouble with slow and intermitant connectivity?
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Hector Garcia

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Posted 2 months ago

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Photo of Steve Frederick-VS1/Beam314

Steve Frederick-VS1/Beam314, Champion

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i have not had any of these problems. During prime time in the evenings, sometimes the speed drops to lower levels.
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ExSatUser

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Define "slow". That is a relative term.
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Bradley

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Sometimes when Viasat gets REALLY slow, it can cause time outs. Might be diagnosed as intermittent service.
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GabeU, Champion

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With regard to the intermittent connectivity, is it an actual loss of connection or something like buffering?  And, if it is and actual loss of connection, how often does it happen and how long does it last?   Also, how are you verifying that your connection has actually been lost?  
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Henry Beach

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we ran a speedtest less than 1 mbps after 10 years with wildblue/viasat they slowed our internet down now it is time to switch service

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ExSatUser

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150GB plan by chance?
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Henry Beach

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yes
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GabeU, Champion

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Yikes.  
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ExSatUser

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Yep. They don't want you on that plan. They want you to switch to another plan which could cost more with less priority data. Or it could cost less, but regardless you will lose priority data.

Viasat has made it priority to get people off these plans by slowing down them down, regardless of usage.

Change plans or drop Viasat. The choice is yours!
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Henry Beach

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planning to drop viasat hopping they get bit
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ExSatUser

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They dont think they will. Despite having this plan change in place almost a year, subscribership has remained steady and by getting people to change plans, they keep making more $$$$.