Hello Robert, I understand this is frustrating. To get this issue resolved quickly I would suggest giving our Customer Care line a call at 1-855-463-9333 so they can address these concerns and resolve your problems. Thank you
Agree. I have same problem but only my contact groups did not transfer. I called and tech was supposed to fix but still have heard nothing. Phone call took a long long time and then kept getting transferred and tech would not pick up.