Signed up for Freedom plan yesterday morning with the speedboost to be shipped

  • 1
  • Question
  • Updated 2 years ago
I just signed up for the 150gb freedom plan with speedboost yesterday morning and was curious how long it will be before the new modem is shipped? Just checking to make sure since I upgraded and have to wait for it to get here if they cancel the 150gb plan before it gets here I am locked in since I dont want the extra speed without the 150gb plan. 
Photo of SonyaA

SonyaA

  • 169 Posts
  • 45 Reply Likes

Posted 2 years ago

  • 1
Photo of Diana

Diana, Viasat Employee

  • 2215 Posts
  • 417 Reply Likes
Hi Sonya,  You will  still have the plan. 
Photo of SonyaA

SonyaA

  • 169 Posts
  • 45 Reply Likes
How can I make sure you all received my old modem? It was shipped on Oct 25 with in 2 days of of receiving the new one I even have a photo I took to show I packed everything the instructions asked for and the shipping label that shows where it went to. Just wanting to make sure it was received alright. 
Photo of Christine Conrad

Christine Conrad, Champion

  • 263 Posts
  • 292 Reply Likes
If you saved the UPS tracking number, you can go to UPS.com nd trqck the pckage. It will show if it was received by Viasat