sign in not working

  • 2
  • Question
  • Updated 3 years ago
I am signing in with the right username and password an not wokong or letting me log on
i checked Cap key and it's not on..'
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Paul Fine

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Posted 3 years ago

  • 2
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Diana, Viasat Employee

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Hi Paul, Are you sure you are using the correct password or
username? What are you logging into, your email account or account?
I tend to use the wrong one several times a day and can't get to where I want
to go. We can certainly reset your password or username. Please send your
account and contact information to You can make
changes to your account by visiting as well.