Should I move to a Gmail account?

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I've been sending spam to the spam folder for quite awhile now and have yet to see any reduction of incoming spam. What measures (if any) are you taking to address this problem?
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Jim Carpenter

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Posted 1 year ago

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Brad, Viasat Employee

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Hello Jim

Our email client Zimbra will improve spam settings based on doing exactly what you are doing. Unfortunately it is a process that'll take time to build up over time. It will only improve when it gets examples submitted and flagged as spam. 

With that said, you can be sent emails from companies online by a multitude of ways. If you order something online a lot of times you are automatically enrolled in newsletters and offers unless they are manually opted out. Some like Amazon and a hobby site I use generally will email me something like "You have excellent taste! Here's __ items related" where just simply looking at a few things generated an email.  So simple transactions, online contests, signing petitions, registrations to sites all will generate emails which vary in intensity of how many you get each week.

With this in mind, it might be slightly tedious but it is effective, you can go into some of these "repeat offender" emails and unsubscribe (it's incredibly easy to "subscribe" to solicitations without realizing it). That alone will cease future solicitations. You can also block senders from emailing you as well.

The wildblue/exede email is a complimentary email service that customers are not charged nor required to have. We offer it as customers want to have a free email with us. Some of our customers do opt for a 3rd party email provider like Gmail or Yahoo as they are not tied to an email address associated with their internet provider. 
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Jim16, Champion

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I would recommend that you change over to Gmail.  I find it handles spam extremely well.  But... if you are getting a LOT of spam then you need to figure out why this is happening.  I get about 6-10 spams in my Gmail spam folder a day.  By spam, I mean things like "Russian girls that want to meet you" or "urgent, please open" or miracle pills that my wife would like me to use.  The most important thing NOT to do is to go into the email and unsubscribe. This tells the spammer that the email is a real one and has a person attached to it. ( And yes, you should unsubscribe from emails from businesses like Younkers or Home Depot, etc. if you have had on-line dealings with them, but be aware that bad spam can also come that looks like a real company that you have dealt with on-line,).   Another problem  is sending out mass emails.  If you are getting a newsletter from a club or a monthly update from your "My Little Pony" group, make sure they are sending it out to all the recipients as a BCC.  This will hide everyone's email.  If it isn't hidden, your email could end up in hundreds of peoples computers, one of which just might have a bug that uses your email.  Having an email client that sends your spam to a folder is nice, but it doesn't solve the problem, it just hides it.
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Brad, Viasat Employee

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To clarify, Jim is absolutely correct: unsubscribing should be like for things like Amazon, Restaurants, and other legitimate businesses and not for any spam that appears to be a phishing attempt or dating/adult solicitations (those should be flagged/deleted), Thanks for the input Jim!