Service Quality

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  • Question
  • Updated 2 years ago
  • Answered
We are getting fiber optic soon. 100Mbps upload and download or 1Gbps upload and download. Pricing is $49.95 and $79.95 respectively. Today I have almost no connectivity. Do you have anything competitive to offer?
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Robert Goldsmith

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  • Frustrated

Posted 2 years ago

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James Billinger

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If so I would wait til fiber optic get to your area instead of getting on viasat cause if you get viasat you are sign on to two years contracts
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Marika

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Just hold out till your fiber is installed, of course they can't compete with that and it's frankly stupid to ask. 
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Old Labs (VS1-329-L12FZ)

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Yep, closest we've seen is the rare and elusive Unlimited Platinum 120.
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James Billinger

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Old Labs did your account pop up new plan for platinum? or was that from another post? Just wondering
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Old Labs (VS1-329-L12FZ)

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Nope, Like everyone else I only saw it in the other thread.
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VeteranSatUser

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Platinum won't be everywhere, I will tell you right now.

Now will gold be everywhere? Yes.
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J&J

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(Removed by Mods)
(Edited)
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Jim16

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O.K.  They are starting to roll them out now.  Can you smell it?
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Jim16

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Old Labs (VS1-329-L12FZ)

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Smells like victory...

Platinum 2.0 is much more attractive. Dilly Dilly!
(Edited)
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Jim16

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500gig data?!!  holy CRUFT!
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James Billinger

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Why am I not seeing the plans yet?
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J&J

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You have to click the "view previous" link to expose more comments
 
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James Billinger

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I meant how is Jim16 able to see his new plans and I am not able to yet?

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James Billinger

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I meant how is Jim16 able to see his new plans and I am not able to yet?

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Brad, Viasat Employee

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Plans aren't out yet James
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James Billinger

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oh ok thanks Brad.... but looking forward to it eheh
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J&J

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It all depends on your beam area and the dire need for improvements in those locations. 

I imagine these are pre-order plans which will change drastically when Viasat-2 actually begins service.  This is a way to be first in line, you know, service the prior commitments first.  
 
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J&J

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It all depends on your beam area and the dire need for improvements in those locations. 

I imagine these are pre-order plans which will change drastically when Viasat-2 actually begins service.  This is a way to be first in line, you know, service the prior commitments first.  
 
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J&J

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Don't listen to Brad... he's paid to say that.
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James Billinger

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oh ok make sense Judge and Jury thanks. got ya can't wait
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Jim16

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You're going to need to upgrade to Platinum because all your data is going toward double posts!
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VeteranSatUser

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Platinum for $200. You get what you pay for!
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J&J

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I have picture-perfect proof !!!
 
(P.S. I am a certified Adobe instructor and hold 3 classes per week in advanced PhotoShop techniques at San Jose State University, (there goes my spare time) so I KNOW my picture is good).
 
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J&J

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I have picture-perfect proof !!!
 
(P.S. I am a certified Adobe instructor and hold 3 classes per week in advanced PhotoShop techniques at San Jose State University, (there goes my spare time) so I KNOW my picture is good).
 
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James Billinger

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Jim16 i noticed that double post too I don't know how that happened lol. sorry lol
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James Billinger

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Jim16 i noticed that double post too I don't know how that happened lol. sorry lol
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J&J

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Why the double-post???  I'm not the only one having this problem.
 
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James Billinger

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I dont know why it doing that I am only doing once but it seem like it just want to double it. ugh
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Brad, Viasat Employee

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I would say Karma for keeping me busy this afternoon mythbusting but Jim16 isn't double posting....
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Jim16

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Clean living Brad, clean living.
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James Billinger

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I meant mine was double posting not sure why it doing it sorry brad
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J&J

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No, it's more like what WE say NEEDS to be said twice !
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Jim16

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"(P.S. I am a certified Adobe instructor and hold 3 classes per week in advanced PhotoShop techniques at San Jose State University, (there goes my spare time) so I KNOW my picture is good)."

Self taught in Photoshop. So I know my picture is good enough, obviously.
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J&J

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I can find flaws in yours.
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J&J

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I can find flaws in yours.
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Jim16

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I have found many flaws in you and have not mentioned them, yet!
(double posts for a instructor? shame.)
(Edited)
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J&J

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I don't own this thing.. "Get Satisfaction" does.....  I just want to know how to get that satisfaction.  The double-post is so random, no way to determine the cause.  It's only 3 evening classes a week, not a job, just a hobby.  
 
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J&J

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I don't own this thing.. "Get Satisfaction" does.....  I just want to know how to get that satisfaction.  The double-post is so random, no way to determine the cause.  It's only 3 evening classes a week, not a job, just a hobby.  
 
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J&J

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Ok... now I'm starting to hate this thing...
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Jim16

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It may be random but it randomly likes you.
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Jim16

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"Yep, closest we've seen is the rare and elusive Unlimited Platinum 120."  Old Labs

1 person likes this
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Sophie Mae

Well, at least I won't be the only one grounded by Dad.
(Edited)
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Old Labs (VS1-329-L12FZ)

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It's taking on a life of its own... it's alive!
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Jim16

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Wait till the cows come home (from work)
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Old Labs (VS1-329-L12FZ)

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As they used to say about Gateway Computers, nothing says speed like a cow.
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J&J

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And don't forget the tongue..
 
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Brad, Viasat Employee

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Hi Robert

If you're able to get fiber optic you won't be needing satellite. Satellite internet is more for rural areas and small towns where that service will not expand to. 
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Jim16

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I don't know guys.  Does Fiber have THIS much fun?  I think not.
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J&J

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It wouldn't be the the fiber...  It's totally a Viasat thing.  Such a cool company and to think people actually come HERE and dirt on them! For that, they'll NEVER get invited to a Viasat party either.  If they try to spoil Viasat's forum... just think what they'd do at a Viasat party.  As the Queen of hearts once said  "Off with their heads!!"  
(Edited)
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Stephen Rice, Champion

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Don't eat lots of fiber and garlic at the same time. Trust me.
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VeteranSatUser

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How can you even ask this question to begin with. Fiber vs. satellite internet????
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Jim16

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Really, right.  Satellite, hands down. :)
(Edited)
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Steve Frederick-VS1/Beam314, Champion

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Fiber optic cable was invented 13 miles from my house. Several of my neighbors worked on the team that invented it. Too bad neither they nor I am able to take advantage of what that fiber could do for us with TV or internet. We still have to rely on satellite for that. Just a little too far from the population centers.
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VeteranSatUser

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I am a quarter mile from a Level 3 fiber run. They can run it through the property, they just don't want it to stop and stay awhile :(
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John

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There are four fiber cables buried in the ditch in front of my house, from four different ISPs, yet dial-up and satellite Internet are the only access available to me and my neighbors.  If I could get FO access I surely would.  So close, yet so far away...