Service tech failed to show up

  • 1
  • Problem
  • Updated 2 years ago
  • Acknowledged
  • (Edited)
Service has been awful. I waited at home for 4 hours for an appointment. No one showed and no one called to apologize! 2 months without internet.
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Ken Quaglio

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  • frustrated.

Posted 2 years ago

  • 1
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Jim, Champion

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Please share where you live.
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Ken Quaglio

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Orange, Virginia. Blacksheep is the service agent for Exede.  
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Exede Lindsey

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Hello Ken, 

I’m truly sorry nobody has contacted you yet regarding your service call, I surly want to get this taken care of as soon as possible. Please send us your account and contact info to exedelistens@viasat.com.  Thank you