Service is not acceptable.

  • 1
  • Question
  • Updated 3 years ago
We find this internet service is not working for us, either for our DirectTV or computer services. We prefer the speed of our Verizon Jet Pack. We need to cancel this service. Please advise what is necessary to cease this service.
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Donald Vosbury

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Posted 3 years ago

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Diana, Viasat Employee

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Hi Donald, In order to disconnect your service, you can call our customer service line at 866-945-3258. But, before you decide to disconnect, I would love to discuss any issues you have with the internet service. Please allow us the opportunity to resolve any and all concerns you have. Please send your account and contact information to exedelistens@viasat.com. Thanks