Service in Central America / Panama

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  • Updated 2 months ago
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  • (Edited)
Is there anyone who can help set up service in Central America? I live in a rural area of Panama with 2G (yes, it still exists) cell service. I have satellite service (iDirect on T11N) but it's expensive and slow compared to what Viasat 2 can offer. Who can I contact to set up service here? I can fly a technician down here if necessary..
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Adam Benado

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  • hopeful?

Posted 3 months ago

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Brad, Viasat Employee

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Hello 

Unfortunately we are only available in the USA at this time. We do have plans to offer service throughout central and South America in the near future with our ViaSat-3 plans
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Adam Benado

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Thanks for your fast reply. To my understanding Viasat 3 is not for launch 5until 2020. So even though Viasat 2 footprint covers my area, it's not possible to connect to it?
(Edited)
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Matt B, Viasat Employee

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Not at this time, no.  
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Alex, Viasat Corporate Communications

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Hi Adam. Service over Central America is coming a little sooner than that since Viasat-2 does cover most of the countries (although there is a bit of a gap in Southern Panama). Right now it's a question of whether we're doing the installs or if we have a partner in the country. I'll see what I can find out.
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Don Stephen

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Hello Mr. Alex,  I live in Guatemala and have been following the progress of ViaSat-2 for a couple of years now.  I am interested in becoming a dealer/distributor/installer within Guatemala and would like to know whom to contact.

I have met and spoken with Drew Martin, director of Intl Sales w/Perfect 10 out of Little Rock, Arkansas, and he suggested I speak with Juan Loera, https://www.linkedin.com/in/juan-loera-b0994344/ , ViaSat-Intl Ops Mgr. 

I've left and sent msg's but no reply.  What's wrong with you people, why is this so hard?  If you have or are planning service lets get it on, if not say so and I'll move on to someone else who does.
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Brad, Viasat Employee

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Hi Don

As we are still looking into eventual expansion into these countries at this time we do not offer service in Guatemala at this time. Unfortunately this forum is entirely based on our residential services in the USA so we wouldn't be the point of contact to inquire about these future plans. 
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Adam Benado

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I would be most appreciative. According to the best I can make out of your map, my home is covered (Atlantic coast 70 km West of the city of Colón) avd my farm on the Pacific side (Cebaco Island) would also fall within the footprint. I can import the modern and dish, And if it's a matter of getting an installer here I'm more than happy to pay his transport costs.

Best regards

Adam
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Alex, Viasat Corporate Communications

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Looks like your home is within the beam, but Cebaco is not.
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Adam Benado

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So I'll take this gold-plated Ford Model T of a dish 1.6 meters wide and this iDirect modern and exile them to Cebaco, where they will be near the center of the T11N beam. And put your Ferrari on my house and vrooom vrooom I'll have internet that actually works like in a real country... Where I won't have to hide the wifi password from house guests with iPhones, or threaten Android users with crucifixion if they don't set my hotspot up as a metered network.
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Michael McDowell

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Sooooo...Alex,  When will you share the rest of the VS-2 beam map?  Pretty please!!!
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VeteranSatUser, Champion

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It's a fluid situation.  The map doesn't exactly look the way it was originally intended due to the antenna issue. 

So I can see why they haven't released it.  If they could get the antenna up...it would change again!

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Adam Benado

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I invite them to visit my end-of-the-planet farm with their measuring instruments to check if their defective antenna reaches me, and if it does, to leave behind a modern, a signed contract, and a new customer

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