Service Down for 2 Days

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  • Problem
  • Updated 3 years ago
Excede Internet Service has been down for 2 days. When I called via phone to Customer Support, they said their own Systems are down and can't check the service. Please ensure we receive billing credits for not receiving the service we are signed up for. Thank you!
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jordan

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Posted 3 years ago

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Exede Lindsey

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Hello Jordan, we are dedicated to providing exceptional customer service. We see we have left you with a bad impression about us, please allow us to turn that around. If you’re experiencing the same issues with your internet please feel free to send an email to exedelistens@viasat.com. I would be glad to look into this for you. Thank you
(Edited)